ONDC on Paytm: A Beginner’s Step-by-Step Guide

byjitendra7.singhLast Updated: April 26, 2024
ONDC on Paytm_A Beginner

Paytm’s latest integration, the Open Network for Digital Commerce (ONDC), is here to revolutionize your online experience. With ONDC integrated into the Paytm app, accessing a variety of services has never been easier. Whether you’re craving your go-to neighbourhood eatery or a renowned brand, or simply need to stock up on groceries or find any item you desire, everything is now easily accessible within a single app.

In this blog, we’ll guide you through the process of using Paytm’s ONDC to order food, groceries, and much more. Say goodbye to juggling multiple apps and say hello to Paytm ONDC, your ultimate all-in-one solution.

How to Use ONDC on Paytm?

Step 1: Open the Paytm app.

Step 2: Look for ONDC (Online National Digital Commerce) by typing ‘ONDC’ in the search bar or scrolling down to find it on the homepage.

Step 3: On the next screen, you’ll see different categories like Food, Grocery, Electronics, etc. Explore these categories to find what you’re looking for.

Step 4: If you want to order food, pick a restaurant or menu from the options available.

Step 5: After choosing your food items, tap on each item and select “Add to Cart.”

Step 6: When you’ve added everything you need, tap on ‘Go to Cart’ to review your order and select your delivery address. Enter the coupon code, if there are any

Step 7: Choose how you want to pay from options like credit/debit cards, net banking, UPI, or Paytm Wallet.

Step 8: Enter your payment method’s PIN to complete the order placement.

Step 9: Once your payment is confirmed, you’ll get a message confirming your order. Keep track of your delivery through real-time tracking.

Why Choose Paytm to Use ONDC?

At this moment, ONDC is accessible on a few chosen platforms such as Paytm. Additionally, Paytm provides numerous other reasons to use ONDC:

  • Wide user base: Paytm is a trusted payment application used by millions of users in India. Its large user base signifies the platform’s reliability and popularity, giving you confidence in using ONDC through Paytm.
  • Exclusive deals and promotional discounts: When you use Paytm ONDC, you gain access to various deals and promotional discounts that are exclusively offered on the platform. This allows you to save money and enjoy special offers while availing ONDC services.
  • Dedicated customer support: Paytm provides dedicated customer support specifically for ONDC-related queries and concerns. If you have any questions or need assistance with ONDC, Paytm’s customer support team is readily available to help you, ensuring a smooth and satisfactory experience.
  • Integrated payment system: As both a payment gateway and a platform for ONDC, Paytm allows you to conveniently make payments directly within the app. This eliminates the need to switch between different applications for payment processing, saving you time and effort.
  • Streamlined transaction process: Paytm’s integrated payment feature sets it apart from other food delivery apps. Unlike apps that require additional payment processing steps, Paytm simplifies the transaction process. This streamlined experience enhances convenience and efficiency for users.
  • Enhanced security: Paytm prioritizes the security of its users’ transactions and personal information. By choosing Paytm for ONDC, you can trust that your payment details and data are protected through robust security measures implemented by the platform.
  • Seamless user experience: Paytm’s user-friendly interface and intuitive design contribute to a seamless user experience when using ONDC. The platform’s smooth navigation and clear instructions make it easy for users to browse, order, and track their ONDC orders effortlessly.

In summary, Paytm’s integration of ONDC on its app has made accessing online services much easier. With everything available in one place, there’s no need to use multiple apps. Whether you want to order food, buy groceries, or take advantage of exclusive deals, Paytm ONDC provides a reliable and convenient solution. Say goodbye to complexity and enjoy a seamless online experience with Paytm ONDC.

Disclaimer: The purpose of this blog is to simplify complex processes for readers’ understanding. Please note that some information and screenshots provided may become outdated or change over time. However, we strive to keep our blogs updated and relevant to provide accurate and helpful information.


What is ONDC and how does it simplify online services?

ONDC is the Open Network for Digital Commerce integrated into the Paytm app. It simplifies online services by providing a single platform where users can access various services without the need for multiple apps. This streamlines the user experience and makes it more convenient to find and use different online services.

How can I access ONDC on the Paytm app?

To access ONDC on the Paytm app, simply scroll to the bottom of the screen and look for 'Paytm se ONDC' or use the search bar and enter 'ONDC' for quick access.

How can I order food using Paytm ONDC?

Using Paytm ONDC, you can order food by selecting the "Food" category, choosing a specific restaurant or menu, browsing through the offerings, and adding your desired food items to the cart. Proceed to the payment stage and complete the transaction to place your food order.

What payment methods are available for using Paytm ONDC?

Paytm offers a variety of payment options for using ONDC, including credit/debit cards, net banking, UPI, and Paytm Wallet. Choose your preferred payment method during the payment stage.

Why should I choose Paytm to use ONDC?

Paytm is a trusted payment application with a wide user base. By using Paytm ONDC, you can benefit from exclusive deals and discounts. Paytm also provides dedicated customer support, integrated payment processing, enhanced security measures, and a seamless user experience.

How can I track the status of my ONDC delivery on Paytm?

After making a successful transaction, Paytm will send a notification to your registered mobile number confirming your order. Additionally, Paytm provides real-time tracking features that allow you to monitor the status of your ONDC delivery.

Are there any special offers or discounts available when using Paytm ONDC?

Yes, when using Paytm ONDC, you can access various special offers and promotional discounts. This allows you to save money and enjoy exclusive deals while availing ONDC services.

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