How to Pay Using FASTag at Toll Plaza? Is FASTag Mandatory?

byMehak BaglaLast Updated: April 16, 2024
How to Pay Using FASTag at Toll Plaza_ Is FASTag mandatory

To avoid long queues and jams at national highways across the country, the government has implemented the FASTag facility, a cashless model wherein the entire toll tax amount is collected through the FASTag. Since 16th February 2021, all four-wheelers have to mandatorily get the tag fitted on their vehicles.

The FASTag is operated by different banks, which are governed by the National Payments Corporation of India (NPCI) and the National Highways Authority of India (NHAI). The FASTag facility eliminates the manual collection of the tax at toll plazas by using a Radio Frequency Identification (RFID) technology. The idea is to facilitate electronic toll collection across the country, thereby saving people’s time and effort in the long run.

How Can You Pay Using FASTag?

When you buy a FASTag, you have to stick it to the windshield of your four-wheeler. Here’s what happens after you are done with installing the tag on your vehicle-

  • The FASTag is linked to the user’s prepaid account
  • With the use of Radio Frequency Identification (RFID) technology, the toll amount is deducted from the linked prepaid account 
  • The technology works such that the vehicle does not have to stop at the toll gate; the amount gets deducted as the vehicle passes through it
  • Your prepaid FASTag account will then be debited for the transaction

Is FASTag Mandatory?

If you own a four-wheeler and don’t have a FASTag yet, then you should be prepared to pay double the toll tax at every toll plaza that you cross on the Indian national highway. Since 16 February 2021, the Indian government has made it mandatory for all four-wheeled vehicles to have a FASTag stuck to their windshield. This was done to promote fee payment through digital means, reduce waiting time for travellers, lower fuel consumption, and offer a seamless passage across the national highway in the country. 

The road transport and highway ministry stated that all the lanes in the toll plazas shall be declared as ‘FASTag lane of the toll plaza’ with effect from midnight of 15-16 February 2021. After the said date, any vehicle that enters the FASTag lane without a FASTag or with an invalid FASTag will be liable to pay twice the applicable fee at the toll plaza. 

If you still don’t have a FASTag for your four-wheeler, then here’s how to register for a FASTag for your vehicle. Additionally, before registering for a FASTag, you should take a look at the documents that you need to submit. The Government of India has instructed the National Highway Authority of India to convert all the toll lanes to FASTag lanes, thereby making the FASTag facility an omnipresent facility across all the Indian highways.

Documents Required for FASTag

You need to submit the following documents to apply for FASTag:

  • Registration Certificate (RC)
  • KYC documents of your vehicle
  • PAN Card
  • Identity and Address Proof (any one of the following)
    • Driver’s License
    • Valid Passport (photo of its front page and the address page)
    • Voter’s ID Card
    • Aadhaar Card (including the address)

What is FASTag?

FASTag is a convenient way to pay toll taxes without stopping your vehicle. It is a small device that you affix to your car's windscreen. When you pass through a toll gate, the toll amount is automatically deducted from your prepaid account.

What is the payment method of FASTag?

FASTag can be recharged online through the portals of the issuing member banks. Payment options include UPI, Credit Card, Debit Card, NEFT, RTGS, and Net Banking.

How do I use FASTag on my car?

To use FASTag on your car, place the tag on the inside of your car's windscreen. If there's not enough space behind the rear-view mirror, you can place it slightly towards the left, on the passenger side seat. Make sure it's in a clear spot for easy scanning at toll plazas.

What is the FASTag rule for toll plazas?

According to the NHAI (National Highways Authority of India), it is mandatory for all vehicles, both commercial and private, to have FASTags for toll plazas. This rule has been in effect since February 2021. In case a FASTag fails to work at a toll plaza, the toll fee will be doubled as per the new FASTag rules.

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