2 Easy Ways to Activate Your FASTag

byMehak BaglaLast Updated: June 12, 2024
How to Activate FASTag

When you’re getting a new vehicle or updating your FASTag from another bank, it’s important to know how to activate it. While activation isn’t a complicated process, you need to follow certain guidelines carefully to avoid any issues.

To answer common questions about activating FASTag, we’ve put together a detailed list of FAQs and their solutions. Keep reading to find out how to activate your FASTag.

How to Activate FASTag at Bank?

Step 1: Visit the nearest bank branch that offers FASTag services.

Step 2: Fill out the FASTag application form provided by the bank.

Step 3: Submit the required documents such as vehicle registration certificate, ID proof, and address proof.

Step 4: Provide your vehicle details and make the initial FASTag payment as required by the bank.

Step 5: Once your application is processed and approved, you will receive your FASTag.

Step 6: Affix the FASTag on the windshield of your vehicle as per the instructions.

Step 7: Link your FASTag to a prepaid account by adding funds to it.

Step 8: Your FASTag is now activated and ready to use for toll payments on highways.

How to Activate FASTag Online?

Step 1: Visit the official website of the bank or issuer providing FASTag services.

Step 2: Look for the option to “Apply” or “Get FASTag” on the website’s homepage.

Step 3: Fill out the online application form with your personal details and vehicle information.

Step 4: Upload scanned copies of the required documents, such as your vehicle registration certificate, ID proof, and address proof.

Step 5: Make the initial payment or FASTag issuance fee online as per the bank’s instructions.

Step 6: Once your application is submitted and payment is confirmed, your FASTag will be issued.

Step 7: Once the FASTag is issued to you, you will receive it within 3-4 working days at your confirmed address. With the FASTag, you will also get the instructions to activate and affix your FASTag. 

Step 8: Follow the provided instructions to activate and affix your FASTag tag.

Note: Make sure to link your FASTag with the bank account and add sufficient funds to the prepaid account to avoid any inconvenience during your drive on highways. 

What is HDFC FASTag Activation Process?

Paytm only provides the option to purchase HDFC FASTag. Once you purchase the HDFC FASTag, you’ll need to follow the similar activation instructions as mentioned above. Additionally, Paytm offers the flexibility to link any FASTag account in the app and recharge it using  Paytm UPI or other payment methods such as debit card, credit card, or net banking.

How to Activate Your Inactive FASTag?

When a FASTag is inactive, it could be due to various reasons, such as insufficient funds in your FASTag account, technical errors, or expiration of the FASTag. In such cases, it’s recommended to use the website or app of the FASTag issuing bank to reactivate the FASTag. After reactivation, wait for at least 24 hours before using it again. If the issue persists, it’s best to reach out to your FASTag issuer for assistance in resolving the problem.

When buying a new FASTag, you will need to go through the registration and documentation process once again, which includes providing the necessary KYC (Know Your Customer) documents such as ID proof, address proof, and vehicle registration details. Once you have purchased a new FASTag and completed the registration process, you can affix it on your vehicle’s windshield as per the issuer’s instructions and link it to your FASTag prepaid account for automatic toll payments.

Common Guidelines to Follow to Activate & Affix FASTag

  • Always choose a reputable issuer or bank to buy your FASTag
  • Before affixing the FASTag, make sure the windshield area is clean and dry.
  • Affix the FASTag firmly on the top center of the windshield.
  • Always add sufficient balance to your FASTag account to avoid any possible delays or issues during highway drives
  • While FASTag is widely accepted, there may be instances where the system is down or the tag is not working. It’s always a good idea to carry backup payment methods like cash or other electronic payment options.
  • Keep your FASTag and windshield clean for better readability. Regularly clean the tag using a soft cloth and avoid using abrasive materials or chemicals.
  • Save the contact details of the FASTag issuer’s customer support helpline. In case of any issues or queries, you can reach out to them for assistance.

Benefits of Having a FASTag 

  • FASTag enables quick and automatic toll payments
  • No need for cash transactions or stopping at toll booths
  • Reduced idling time at toll booths can lead to lower fuel consumption
  • Decreased congestion and smoother traffic flow at toll plazas
  • FASTag is accepted at all toll plazas across the country

Disclaimer: The purpose of this blog is to simplify complex processes for readers’ understanding. Please note that some information and screenshots provided may become outdated or change over time. However, we strive to keep our blogs updated and relevant to provide accurate and helpful information.


How do I know my FASTag is activated?

To verify if your FASTag is activated, you can check your issuer's app or website. For example, in the Paytm app, navigate to 'Manage FASTag' to view your account details, including FASTag balance, activation status, issuance date, and more.

What should I do if my FASTag is not activated?

If your FASTag is inactive, reach out to your issuer for assistance in resolving the issue.

Can I activate my FASTag online?

Yes, you can activate your FASTag online using your issuer's website or app. Some banks even allow activation by scanning the QR code on the FASTag.

Does FASTag expire if not used?

FASTag remains active until the expiry of the FASTag sticker. For example, if you recharge your FASTag today and do not use it, the amount remains active in your account for up to 5 years from the issuance date.

Can I travel without a FASTag?

Yes, you can. However, to avoid additional charges or penalties at toll plazas, you need to have a FASTag.

How to activate closed FASTag?

Once a FASTag is closed or deactivated, it cannot be reactivated. In such cases, you will need to purchase a new FASTag from a certified issuer or authorized bank.

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