EPFO e-Sewa: How to Upload KYC in EPF Online?

In this blog post, we will guide you through the process of uploading your KYC documents in EPF online through the EPFO e-Sewa portal. With just a few simple steps, you can ensure that your EPF account remains updated and compliant with the necessary KYC requirements. Whether you are a new EPF member or need to update your existing KYC information, this guide will provide you with the necessary instructions and insights.

Understanding EPFO e-Sewa Facility

The Employees’ Provident Fund Organisation (EPFO) is a government-established statutory body in India. It functions as a strong governing entity within the Employees’ Provident Fund system.

EPFO offers a range of services to organizations and their employees, facilitating their understanding of various aspects of the fund. Here are some of the primary services provided by EPFO:

• Online registration of establishments (OLRE): Employees can easily complete the registration process for their establishments online through the EPFO portal.
• Universal account number (UAN) Generation: Employees can generate their UAN details on the EPFO online portal and use the UMANG application for convenient access to all PF-related information.
• Online PF payments: Organizations can make PF payments/subscriptions conveniently through the EPFO online platform.
• Grievance redressal: EPF members can raise complaints regarding pension settlement, PF withdrawal, PF transfer, etc.
• PF claim status and passbook: EPF members can easily check the status of their PF claims and view/download their PF passbook using their UAN.
• SMS and missed call services: Users can obtain details of their PF account (balance, previous contributions, etc.) by sending an SMS (Format: EPFOHO UAN to 7738299899) or by giving a missed call to 011-22901406.

In addition, EPFO performs various functions online, including investing EPF members’ funds, processing all types of claims, maintaining up-to-date records of employees and employers, and ensuring timely pension payments to retired employees. Furthermore, EPFO is responsible for maintaining EPF accounts for all employees and enforcing the EPF Act throughout India, except in Jammu & Kashmir.

How to Register & Use the EPFO e-Sewa Facility?

To register and utilize the EPFO e-Sewa facility, please follow these steps:

• Visit the EPFO e-Sewa online portal.
• On the EPFO website, proceed to register your establishment.
• The EPFO portal will generate a temporary username and password, which will be sent to your registered mobile number.
• After receiving the temporary credentials, you will be required to create a permanent username and password for your EPFO e-Sewa account.
• Once you have set up your permanent login details, use them to log in to your EPFO e-Sewa online account.
• From there, you will be able to access and avail the various facilities provided by EPFO.

Steps to Upload KYC in EPF UAN

To upload your KYC in EPF UAN, follow these steps:

• Log in to the online EPFO member portal.
• Enter your UAN and password, along with the Captcha code displayed on the login page.

• From the top menu bar, click on the ‘Menu’ option and select ‘KYC’ from the drop-down menu.

• You will be redirected to a new page where you can view a list of various documents linked to your EPF account.

• Tick the checkbox next to the document type you wish to update.

• Enter the required details of the document in the respective fields.

• After updating the details, click on ‘Save’.
• Once saved successfully, the status of your KYC will be displayed at the bottom of the screen, next to the ‘KYC pending for approval’ option.
• Your employer needs to approve the KYC documents.
• Once your employer approves the documents, the status of your KYC update will be shown under the ‘Digitally Approved KYC’ option.
• You will be notified of the status of your KYC update after it is approved by your employer.

KYC Details in EPF UAN

Once your employer verifies and approves your KYC documents, he/she will attest your documents digitally. Later on, the EPFO will verify your documents to confirm that there are no discrepancies or mismatches, etc. 

However, if your details don’t match, your documents would not be approved by EPFO. In such a case, you will have to contact the EPFO officials either on their helpline number – 1800 118 005 or on their email – [email protected]

Upon raising a claim, the verification of your documents will be done immediately and your KYC details will be embedded in the EPF UAN system.

Points to Consider

Make sure to consider the following points while filling/updating your KYC on the EPF online portal-

• Ensure that all the details that you have entered from your KYC documents such as PAN Card, Aadhaar Card, Passport, Driver’s License, etc. are absolutely correct and there are no mismatches or discrepancies
• If you do not receive KYC approval from your employer within 2-3 days of uploading the documents, you can reach out to them for clarification.

How to Find Your UAN Number?

To retrieve your UAN, follow these steps:

• Visit the EPFO online member portal.
• On the main screen, click on the ‘Know your UAN’ option.
• Enter your registered mobile number, captcha code, and click on ‘Request OTP’.
• You will receive an OTP (One-Time Password) for verification.
• Enter the OTP in the provided field for verification.
• Next, enter your name, date of birth, Aadhaar/PAN/Member ID, and captcha code.
• After entering your details, click on ‘Show my UAN’ to retrieve your Universal Account Number.

Why is UAN Important?

The UAN (Universal Account Number) holds significance due to the following reasons:

• Easy PF transfer: Members can conveniently transfer their PF balance from one account to another by linking it to their UAN. This simplifies the process of transferring funds during job changes.
• Access to online services: By activating their UAN, EPFO members gain access to a range of online services. This includes checking the EPF passbook, tracking claim status, making partial withdrawals, and utilizing various other facilities offered by EPFO.
• Online partial withdrawal: Employees can request partial withdrawals from their PF account through the EPFO portal, using their UAN. This allows them to access funds for specific purposes such as medical emergencies, education, housing, or marriage.
• Easy tracking of EPF details: With the UAN, EPF members can conveniently track their EPF passbook, claim status, and withdrawals on the EPFO portal. By entering their UAN, they can access and monitor their account information and transactions.

Wrapping it Up

The UAN is crucial for both employers and employees, providing a centralized platform for PF accounts. It simplifies accessing EPFO services and allows members to perform actions online. Registering and activating the UAN is important. Completing KYC verification enhances security and reliability.