How to Purchase FASTag: A Detailed Guide

The Government of India (GOI) has made it mandatory for all four-wheeler vehicles to install a FASTag on them with the idea of eliminating long queues and jams across the country. The FASTag would help them cross all toll plazas that are on the National Highways Authority of India without having to stop for cash payments.

Using the FASTag eliminates the manual collection of tax in cash at toll plazas, by using the Radio Frequency Technology Device (RFID) to detect the tag on a vehicle and deduct the amount from the linked digital wallet as the toll tax amount.

How to Purchase FASTag?

You can apply for FASTag using the following ways-.

Through Digital Payment Application

  • Apply for your FASTag at any digital payment application such as Paytm Payments Bank

  • Upload the required documents on the portal, as requested

  • Make the payment for your FASTag

  • Your FASTag will be delivered to your registered address in a few days

Through Banks

  • Visit any bank that offers the FASTag facility and fill in the FASTag application form

  • Submit the required documents, along with the form to the concerned official, as requested

  • Make the payment for your FASTag

  • Your FASTag will be delivered to your registered address in a few days

Through Toll Booth

  • Visit any of the POS (Point of Sale) terminals located at various toll plazas

  • Remember to carry all the required documents and their original copies when you visit a POS for verification of your FASTag application

  • The issuing agency will then verify all your documents closely before accepting your application

  • After the registration of your vehicle for FASTag, a representative from the concerned issuing agency will fix the FASTag on your vehicle’s windshield

How to Activate FASTag?

There are two different ways through which you can activate your FASTag. Explained below are the details of both of them-

  • Self-activation of FASTag- After you have purchased your FASTag from a POS terminal or an online platform, you have the option of activating your FASTag on your own. All you need to do is download ‘My FASTag App’ through Play Store or App Store on your mobile phone, create an account on the application and enter your vehicle’s details such as the Customer ID, RFID Number, Wallet ID, Vehicle ID. After entering the required details, you can go ahead to confirm and activate your FASTag. After activating, you will have the option to link your FASTag to any of your existing banks or prepaid wallets.

It is advised to link your FASTag to your Paytm wallet as it offers multiple benefits as compared to other banks or prepaid wallets. This is because apart from many additional benefits such as earning reward points, discounts vouchers, and cashback, Paytm eliminates the need to recharge your FASTag account every time you pass a toll plaza. With Paytm, all you need is to have some balance in your Paytm wallet and the FASTag toll amount will automatically be deducted from your wallet whenever you cross a toll plaza.

  • Activation of FASTag at certified banks- You can visit your nearest bank branch to purchase and/or activate your FASTag. You can get your FASTag linked to your bank account at the bank’s branch itself.

Paytm Payments Bank also offers the option to purchase and/or activate your FASTag. You can contact the customer care team at 1800-102-6480 and/or write to the customer care team via email at fastag@paytm.com for further queries.

It is important to note is that you can apply for your FASTag KYC documentation at the time of activation. Additionally, you might also have to submit your vehicle’s RC (Registration Certificate) to the bank along with your FASTag application.

Documents Required for FASTag Application

Individuals and corporates require different sets of documents for the FASTag application. Take a look at them below-

For Individuals

Registration Certificate (RC)

KYC documents of your vehicle

PAN Card

Identity and Address Proof

Any one of the following-

  • Driver’s License

  • Valid Passport (photo of its front page and the address page)

  • Voter’s ID Card

  • Aadhaar Card (including the address)

For Corporates

Public Limited/Private Limited/Sole proprietorship

Certificate of Incorporation/Partnership deed/Registration Certificate of the firm/ Proprietor’s PAN Card

PAN Card of the corporate address proof of the proprietor (mandatory)

Photo ID of the signing authority under the Shop Act or any other proof of the firm

List of directors of the firm with names and addresses of the partners

Why should you Buy a FASTag?

First of all, you should buy a FASTag because the Indian government has made it mandatory for all four-wheeler vehicle owners to install the FASTag on the windshield of their vehicles. Additionally, the following are the reasons owing to which the FASTag has been made mandatory-

  • Using the FASTag technology, you will not have to lower the speed of your vehicle at the toll plazas. Since you can keep moving at the toll gates, without having to stop, your fuel and your time will be saved

  • Since the traffic does not have to stop or slow down, there is almost no congestion or traffic jam at the toll plazas

  • Traveling from one city/state to another by road comes across a lot of toll plazas. With the use of FASTag, you can enjoy the benefit of electronic payment, and a completely hassle-free driving experience throughout your journey; leaving the FASTag to take care of all your toll payments

  • FASTag also makes it easier for you to keep a track of all your toll expenses. If you use Paytm to make your FASTag payments, you will receive regular in-app notifications and SMSs every time you make a payment through FASTag. Moreover, you can also track your expenses in your Paytm passbook

  • The FASTag facility benefits the environment in the long run, as it reduces the use of paper and fuel

  • Regular travelers can apply to convert their monthly, regular passes into FASTag passes. There is an online application procedure for corporates and fleet owners to do the same

  • While various other digital wallets let you recharge your FASTag on your mobile phone in a matter of minutes; Paytm does not require you to do that either. All you need is some balance in your Paytm wallet and the toll tax amount will automatically be deducted from your wallet as and when you cross a toll plaza

  • Upon linking your FASTag account with the Paytm mobile application, you will be automatically notified of all the transactions and toll deductions. This will help you keep a track of the money that you have spent at toll plazas during your travel

  • A FASTag has a validity of 5 years

  • Registering for a FASTag involves a simple, and quick process

Can you Use your Paytm Account for FASTag Transactions?

Once your FASTag application process is successfully completed, your FASTag account will be created. Link your FASTag to your Paytm wallet and you won’t have to face the hassle of recharging your FASTag every now and then. If you link your FASTag to your Paytm wallet, the toll tax amount will directly be deducted from your Paytm wallet as and when you cross a toll booth.

To link your FASTag to your Paytm wallet, you will have to provide your wallet ID, vehicle number, RFID number, email address, mobile number.

Additionally, through the Paytm wallet, you can use the same FASTag for multiple vehicles, if you own any. Using the Paytm wallet for your FASTag-related transactions will make it easier for you as you won’t have to recharge your FASTag again and again. All you need is a balance in your Paytm wallet and the toll tax amount would directly be deducted from your wallet as and when you cross a toll plaza.

Having a single Paytm wallet for multiple needs will help you manage your balances and keep a detailed track of all your travel-related expenses, whether fuel, purchases at departmental stores, or expenses made at toll plazas.

FAQs
How can I recharge my FASTag?
You don’t need to recharge your FASTag if you have linked it to your Paytm mobile application. For Paytm FASTag recharge, you simply need to add money to your Paytm wallet and as you pass through a FASTag-enable toll gate, the toll amount will directly be deducted from your wallet.
Is it mandatory to have the FASTag?
Yes. Since 16 February 2021, the Government of India has made it mandatory for users to have FASTag installed on their four-wheeler vehicles. Without having the FASTag, the user will have to pay double the toll amount.
How can I purchase FASTag online?
To purchase the FASTag online, you must follow these steps-
  • Apply for your FASTag at any digital payment application such as Paytm
  • Upload the required documents on the portal, as requested
  • Make the payment for your FASTag
  • Your FASTag will be delivered to your registered address in a few days
How can I purchase FASTag at a toll plaza?
To purchase the FASTag at a toll plaza, you must follow these steps-
  • Visit any of the POS (Point of Sale) terminals located at various toll plazas
  • Remember to carry all the required documents and their original copies when you visit a POS for verification of your FASTag application
  • The issuing agency will then verify all your documents closely before accepting your application
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