Empowering Senior Citizens with our Digital Safety & Secure Payments Initiative

byPreeti VermaApril 4, 2025

We believe in the power of digital literacy to create a safer and more inclusive society. As part of our ongoing efforts, our CSR arm Paytm Foundation recently collaborated with the Dignity Foundation of Safdarjung Enclave to raise awareness about Digital Safety and Secure Payments among senior citizens.

With warm smiles and heartfelt excitement, over 50 seniors welcomed Paytmers, eager to share their life experiences and learn more about navigating the digital world securely. This interactive session became more than just a training—it was an opportunity to bridge generations, exchange stories, and foster a sense of trust and empowerment.

Recognizing the increasing importance of digital safety, we conducted a hands-on training session designed to equip senior citizens with essential skills for secure online transactions. They learned how to identify trustworthy websites for financial transactions, recognize and avoid online scams, and safely manage mobile apps and digital wallets. 

Paytmers also educated them on the risks of carrying cash compared to the security and convenience of digital transactions. The session further introduced them to Digital Arrest, helping them understand emerging cyber fraud tactics and best practices to protect personal information.

At Paytm Foundation, we are committed to bridging the digital divide by empowering individuals with financial and technological knowledge. This initiative is part of our larger effort to create a digitally inclusive society, where everyone—regardless of age—can thrive in an increasingly digital world. 

Through our CSR programs, we have successfully conducted financial literacy sessions for Anganwadi staff, women from diverse organizations, and now senior citizens, ensuring financial empowerment and security for all.

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