Buying a New Indane Gas Cylinder? Here’s Your Guide

Indane gas is one of the leading cooking gas providers in our country. More than 16 crore Indian households rely on Indane for their cooking gas needs. If you’re looking for a new Indane gas connection and need information on its price, the booking process, or required documents, then you’ve come to the right place.

There are four different types of gas cylinders provided by Indane: 5 kg, 14.2 kg, 19 kg, and 47.5 kg. In this blog, we will talk about the 14.2 kg cylinder mainly used for domestic purposes. 

New Connection Price for Indane Gas

The prices for a new Indane Gas connection are as listed below: 

• The security deposit for the 14.2 kg cylinder in all states except the Northeastern states is INR 1450, and the security deposit for the pressure regulator is INR 150. 
• Whereas in the seven Northeastern states, the security deposit for a cylinder is INR 1150 and for the pressure regulator is INR 100. 
• There are additional costs, including the new connection installation and demonstration charges and administrative charges for issuing the DGCC, which are INR 118 and INR 59, respectively. 

Non-Subsidised Prices of Indane in Different Cities (Rs./14.2 kg cylinder)

Documents Required for a New Indane Gas Connection

You need to provide identity proof and address proof for applying for a new Indane gas connection. Below is a list of acceptable documents for identity and address proof. 

Documents for Identity Proof

• Aadhar card
• Driving license
• PAN card
• Passport copy
• Voter’s ID card

Documents as Residential Proof

• Aadhar Card
• Copy of Passport
• Credit Cards or Bank Statement
• Driving License
• Flat Allotment
• House Registration Document
• Lease Agreement
• LIC Policy
• Ration Card
• Self-Declaration Attested by a Gazetted Officer
• Telephone, Water, or Electricity Bill
• Voter’s ID Card

How to Get a New Indane Gas Connection?

There are more than 5,500 Indane gas distributors in India. To obtain a new Indane gas connection, you must visit your nearest Indane gas distributor with valid identity and address proof. Once you have applied for a new connection, you will receive an intimation letter through a registered post. Present this letter along with the envelope to your nearest Indane gas distributor, and a new Indane gas connection will be promptly issued.

Online Registration of Indane Gas

Step 1: To register for an Indane gas LPG connection online, follow this link.

Step 2: The link will redirect you to a form where you need to fill in the required details.

Step 3: The form will ask for your state and district of residence.

Step 4: You will also need to select your distributor, and there will be an option to locate the distributor.

Step 5: Fill in your full name, date of birth, mobile number, and email ID in the form.

Apply for a New Indane Gas Connection on SAHAJ App

• From 1 May 2015, customers can apply for and obtain an LPG gas connection through online channels.
• This online issuance of connections is a part of the Digital India Initiative.
• To access the online application facility, visit the Indane gas online portal
• The online application process is facilitated through ‘Sahaj’, an e-subscription voucher system.
• ‘Sahaj’ contains all the necessary details about the pressure regulators and cylinders associated with the customer.
• Once the connection is approved online, the customer receives the e-subscription voucher via email.
• ‘Sahaj’ has simplified the process of obtaining an LPG connection, making it faster and more convenient compared to offline methods.

Book Your Indane Gas Cylinder on the Paytm App

Step 1: Log in to the Paytm mobile app

Step 2: On the home screen, click on ‘View More’ under the ‘Bill Payments’ section

Step 3: Click on ‘Book a Gas Cylinder’ under the ‘Pay your Home Bills’ section

Step 4: Next, select your gas provider as ‘Indane’

Step 5: Verify your details such as mobile number, etc., and click on ‘Proceed’

Step 6: Check your customer ID and proceed with the payment of your Indane gas cylinder

Step 7: Make the payment using UPI, Paytm UPI, or credit/debit card within seconds!

How to Find Your Local Indane Gas Distributor?

Step 1: To locate your LPG distributor, visit the Indane gas website using the link: https://cx.indianoil.in/webcenter/portal/LPG/pages_distributorlocatorpage.

Step 2: Choose your State/UT and then select the district where you reside.

Step 3: Enter the security code as prompted.

Step 4: A list of Indane gas distributors in your area will be displayed.

Step 5: Select the appropriate Indane gas distributor based on your residential location.

Book Your Indane Gas Connection Offline

Step 1: Find your nearest Indane Gas distributor by searching on the Indane LPG portal or contacting customer care.

Step 2: Submit a filled-in application form along with KYC documents (Proof of Address and Proof of Identity) to the distributor.

Step 3: Provide two passport-sized photographs and proof of eligibility for subsidy, if applicable.

Step 4: Receive a confirmation message or email from the dealer acknowledging your request for a new gas connection.

Step 5: Track your application status online on the Indane Gas LPG portal.

Also Read: How to Cancel Indane Gas Booking?

Check the Status of your Indane Gas Connection

Step 1: Visit the online Indane gas portal to check the application status of your new Indane connection application.

Step 2: Enter your reference number, date of birth, and the security code.

Step 3: Click on ‘Check Status’ to view the current status of your application.

How to Transfer Your Indane Gas Connection?

There are three types of Indane gas LPG connection transfers-

1. Transfer within the distributor’s area of operation: Notify the distributor of the new address and provide address proof. The connection details will be updated for the changed address.
2. Transfer within the same town but different distributor area: Hand over the Subscription Voucher (SV) to the distributor. The distributor will prepare a Transfer Termination Voucher (TTV). Visit the new distributor with TTV, Domestic Gas Consumer Card (DGCC), and proof of new address. Update details in DGCC and arrange for equipment transfer to the new residence.
3. Transferring out of town: Surrender your equipment, along with the Subscription Voucher (SV) or Transfer Subscription Voucher (TSV), address proof of your new residence, DGCC, cylinder, and pressure regulator, to your current distributor. The distributor will prepare a Termination Voucher with the new address. Raise a request for a connection in the new residence and collect your new Indane gas connection from the Indane centre.

Also Read: Guide to Transferring Gas Connection from One Agency to Another in India

How to Cancel Indane Gas Connection Application?

Step 1: Visit the official Indane Gas portal to cancel your application for a new Indane Gas connection online.

Step 2: Select the option ‘Cancel Application Request’.

Step 3: Follow the instructions provided to successfully cancel your new connection application.

GST Rule and Its Effect on Domestic Cooking Gas

The Goods and Services Tax (GST) was introduced in India on 1 July 2017. Items under GST are categorized into various tax slabs: 0%, 5%, 12%, 18%, and 28%. Domestic LPG cylinders are subject to a 5% tax slab. The final price of your cooking gas is inclusive of GST. However, this 5% tax slab applies only to the first 12 cylinders purchased per year. Any additional cylinders purchased beyond this limit within the same year will be subject to an 18% GST.

Know your Indane Gas Cylinder

• Indane gas can be used for domestic and commercial purposes.
• The government regulates and monitors all aspects of Indane gas.
• In rural, hilly, or inaccessible areas, 5 kg Indane gas cylinders are ideal.
• For domestic use, the weight of an Indane gas cylinder is 14.2 kg.
• Commercial and industrial purposes require Indane gas cylinders weighing about 19 kg and 47.5 kg, respectively.
• Indane gas cylinders do not have an expiry date, but they have a test due date.
• Indane offers excellent services to its customers, including new connections, refilling, and transfer of connections.
• Customers can submit their requests and address grievances through the distributor or the Indane gas website.

Safety Tips for Using an Indane Gas Cylinder

• Purchase BIS-certified equipment for your Indane LPG gas cylinder.
• Buy BIS-certified LPG regulators and Suraksha rubber tubes from authorized dealers.
• Check for the Indane gas company seal on the cylinder and ensure the safety cap is not broken.
• Seek professional help for a demonstration of LPG gas cylinder usage, especially for first-time users.
• When not in use, turn off the regulator knob first, followed by the stove knob.
• Empty cylinders should be stored in a well-ventilated area with the safety cap on.

Contact Indane Gas Customer Care

• The customer care number for LPG customers is 1906.
• This number serves as a one-stop helpline for the entire country and does not require any area code.
• Additionally, Indane gas LPG customers across India can also contact 1800233555.