Buying a New Indane Gas Cylinder? Here’s Your Guide  

byMrinal MandalLast Updated: May 3, 2024

Indane gas is one of the biggest cooking gas providers in our country. More than 16 crore Indian households receive cooking gas from Indane alone. And if you are looking for a new Indane gas connection and want to know its price, the process to book a new gas cylinder or the documents required, etc., then you have come to the right place.

There are four different types of gas cylinders provided by Indane: 5 liters, 14.2 liters, 19 liters, and 47.5 liters. In this blog, we will talk about the 14.2-litre cylinder mainly used for domestic purposes. 

New Connection Price for Indane Gas

The prices for a new Indane Gas connection are as listed below- 

  • The security deposit for the 14.2 liters cylinder in all the states except the North Eastern states is INR 1450 and the security deposit for the pressure valve is INR 150. 
  • Whereas in the 7 states of the North Eastern Region, the security deposit for a cylinder is INR 1150 and for the pressure regulator it is INR 100. 
  • There are some other costs such as the new connection installation and demonstration charges and administrative costs for issuing DGCC which are INR 118 and INR 59 respectively. 

Non-Subsidised Prices of Indane in Different Cities (Rs./14.2 kg cylinder)

Documents Required for a New Indane Gas Connection

You need to carry ID proof and one address proof for applying for a new Indane gas connection. Here is the list of documents that you can use as ID proof and address proof. 

Documents for Identity Proof

Documents as Residential Proof

  • Aadhar Card
  • Copy of Passport
  • Credit Cards or Bank Statement
  • Driving License
  • Flat Allotment
  • House Registration Document
  • Lease Agreement
  • LIC Policy
  • Ration Card
  • Self-Declaration Attested by a Gazetted Officer
  • Telephone, Water, or Electricity Bill
  • Voter’s ID Card

How to Get a New Indane Gas Connection?

There are more than 5,500 Indane gas distributors in India. If you want to get a new Indane gas connection, then you must visit your nearest Indane gas distributor with a valid ID and address proof. Once you have applied to a new connection, you will receive an intimation letter through a registered post. Bring that letter with the envelope to your nearby Indance gas distributor and a new Indane gas connection will be immediately released to you.

Online Registration of Indane Gas

Step 1: To register for an Indane gas LPG connection online, follow this link.

Step 2: The link will redirect you to a form where you need to fill in the required details.

Step 3: The form will ask for your state and district of residence.

Step 4: You will also need to select your distributor, and there will be an option to locate the distributor.

Step 5: Fill in your full name, date of birth, mobile number, and email ID in the form.

Apply for a New Indane Gas Connection on SAHAJ App

  • From 1 May 2015, customers can apply and receive an LPG gas connection through online channels.
  • This online issuance of cylinders is a part of the Digital India Initiative.
  • To access the online application, visit the Indane gas online portal
  • The online application process is facilitated through ‘Sahaj’, an e-subscription voucher.
  • ‘Sahaj’ contains all the necessary details about the pressure regulators and cylinders associated with the customer.
  • Once the connection is approved online, the customer receives the e-subscription voucher via email.
  • ‘Sahaj’ has simplified the process of obtaining an LPG connection, making it faster and more convenient compared to offline methods.

Book Your Indane Gas Cylinder on the Paytm App

Step 1: Log in to the Paytm mobile app

Step 2: On the home screen, click on ‘View More’ under the ‘Bill Payments’ section

Step 3: Click on ‘Book a Gas Cylinder’ under the ‘Pay your Home Bills’ section

Step 4: Next, select your gas provider as ‘Indane’

Step 5: Verify your details such as mobile number, etc., and click on ‘Proceed’

Step 6: Check your customer ID and proceed with the payment of your Indane gas cylinder

Step 7: Make the payment using UPI, Paytm UPI, or credit/debit card within seconds!

#1 Buying a New Indane Gas Cylinder?

How to Find Your Local Indane Gas Distributor?

Step 1: To locate your LPG gas cylinder distributor, visit the Indane gas website using the link: https://cx.indianoil.in/webcenter/portal/LPG/pages_distributorlocatorpage.

Step 2: Choose your State/UT and then select the district where you reside.

Step 3: Enter the security code as prompted.

Step 4: A list of Indane gas distributors in your area will be displayed.

Step 5: Select the appropriate Indane gas distributor based on your residential location.

Book Your Indane Gas Connection Offline

Step 1: Find your nearest Indane Gas distributor by searching on the Indane LPG gas portal or contacting customer care.

Step 2: Submit a filled-in application form along with KYC documents (Proof of Address and Proof of Identity) to the distributor.

Step 3: Provide two photograph copies and proof for subsidy, if applicable.

Step 4: Receive a confirmation message or email from the dealer acknowledging your request for a new gas connection.

Step 5: Track your application status online on the Indane Gas LPG portal.

Also Read: How to Cancel Indane Gas Booking?

Check the Status of your Indane Gas Connection

Step 1: Visit the online Indane gas portal to check the application status of Indane New Connection.

Step 2: Enter your reference number, date of birth, and the security code.

Step 3: Click on ‘Check Status’ to view the current status of your application.

How to Transfer Your Indane Gas Connection?

There are three types of Indane gas LPG connection transfers-

  1. Transfer within the distributor’s area of operation: Notify the distributor of the new address and provide address proof. The new connection will be sent to the changed address.
  2. Transfer within the same town but different distributor area: Hand over the Subscription Voucher (SV) to the distributor. The distributor will prepare a Transfer Termination Voucher (TTV). Visit the new area distributor with TTV, Domestic Gas Consumer Card (DGCC), and proof of new address. Update details in DGCC and transfer equipment to the new residence.
  3. Transferring out of town: Surrender equipment, Subscription Voucher (SV) or Transfer Subscription Voucher (TSV), address proof of new residence, DGCC, cylinder, and pressure regulator to the distributor. The distributor will prepare a Termination Voucher with the new address. Raise a request for a connection in the new residence and collect Indane gas from the Indane centre.

Also Read: Guide to Transferring Gas Connection from One Agency to Another in India

How to Cancel Indane Gas Connection Application?

Step 1: Visit the official Indane Gas portal to cancel your application for a new connection to Indane Gas online.

Step 2: Select the option ‘Cancel Application Request’.

Step 3: Follow the instructions provided to successfully cancel your new connection application.

GST Rule and Its Effect on Domestic Cooking Gas

GST or Goods and Services Tax(GST) was introduced in our country on 1 July 2017. Items which fall under GST have various tax brackets such as 0%, 5%, 12%, 18%, and 28%. All the domestic LPG cylinders fall under the 5% tax bracket. It must be noted that the final price of your cooking gas is inclusive of GST. However, this tax bracket for a cylinder is applicable only for 12 cylinders per year. If you buy another one after using 12 cylinders in a year, you will have to pay 18% GST after that on every cylinder.

Know your Indane Gas Cylinder

  • Indane gas can be used for domestic and commercial purposes.
  • The government regulates and monitors all aspects of Indane gas.
  • In rural, hilly, or inaccessible areas, the ideal Indane gas cylinder weight is 5 kg.
  • For domestic use, the weight of an Indane gas cylinder is 14.2 kg.
  • Commercial and industrial purposes require Indane gas cylinders weighing about 19 kg and 47.5 kg, respectively.
  • Indane gas cylinders do not have an expiry date, but they have a test due date.
  • Indane offers excellent services to their customers, including new connections, refilling, and transfer of connections.
  • Customers can submit their requests and address grievances through the distributor or the Indane gas website.

Safety Tips for Using an Indane Gas Cylinder

  • Purchase BIS-certified equipment for an Indane gas LPG cylinder.
  • Buy BIS-certified LPG regulators and Suraksha rubber tubes from authorized dealers.
  • Check for the Indane gas company seal on the cylinder and ensure the safety cap is not broken.
  • Seek professional help for demonstration of LPG gas cylinder usage, especially for first-time users.
  • When not in use, turn off the regulator knob first, followed by the stove knob.
  • Empty cylinders should be stored in a well-ventilated area with the safety cap on.

Contact Indane Gas Customer Care

  • The customer care number for LPG customers is 1906.
  • This number serves as a one-stop helpline for the entire country and does not require any area code.
  • Another customer care number for Indane gas LPG customers across India is 1800233555.

Conclusion

Indane Gas is one of the biggest cooking gas providers in India, serving more than 16 crores of households. It provides four different types of cylinders – 5 litres, 14.2 litres, 19 litres and 47.5 litres. You can get your new Indane Gas connection, just visit the nearest Indane Gas distributor with an ID proof and an address proof.

Disclaimer: This blog is written to make it easy for readers to understand complicated processes. Some information and screenshots may be outdated as government processes can change anytime without notification. However, we try our best to keep our blogs updated and relevant.

Mrinal is a 25-year-old digital marketer who is working with Paytm since early 2019. He is skilled at Search Engine Optimisation, a bit of Social Media Optimisation and Social Media Marketing. He has been managing the CMS of Paytm since 2019, strategizes content and writes as well. In his spare time, he likes to read, write, travel and make music.

FAQs

Can I get gas connections from two different gas companies?

You can apply for a gas connection at more than one gas company; however, you will get the connection only from one gas company.

Can I book an Indane gas cylinder online?

Yes, you can book an Indane Gas cylinder online. Visit the Indane Gas booking page on Paytm, select your booking type value, enter the details and click on Proceed to book an Indane gas cylinder on Paytm.

Can I cancel a new gas connection application online?

Yes, you can cancel your new Indane Gas connection application online on the Indane Gas portal. However, if you have made any payments then you will have to visit your nearest distributor to get a refund.

How many litres is the 14.2 kg LPG gas cylinder?

For LPG (propane) 1 kg = 1.96 litre and hence 14.2 kgs = 27.832 litres. For LPG (butane) 1 kg = 1.724 litre and hence 14.2 kgs = 24.48 litres.

How many cylinders can we book in a year?

As per the latest update, you can book a maximum of 15 cylinders in a year.

What are the new rules for Indane gas booking?

According to the new rule, customers will only be allowed to purchase a maximum of 15 cylinders per year. Additionally, there will be a monthly rationing of 2 cylinders per month. However, if a customer needs to exceed this limit, they will be required to provide documents or papers that justify their need for additional LPG cylinders.

What is the mandatory check of Indane gas cylinders?

Customers are advised to request a mandatory inspection of their LPG installation every two years by a trained mechanic. This service is available for a fee approved by the Oil Company. Regular inspections contribute to the safe maintenance of the domestic LPG installation.

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