The Complete Process for Reissuing a Passport After Loss or Theft

byPaytm Editorial TeamMay 20, 2026
Losing your passport can seem daunting, but the Indian government's Passport Seva system provides a clear reissuance process. This guide simplifies obtaining a replacement after loss or theft, covering immediate actions like filing an FIR, understanding required documents, online application steps, PSK appointments, police verification, and tracking. Follow these steps to confidently secure your new passport and prevent future issues.

Many believe that losing your passport means facing an incredibly complicated and lengthy process, often thinking it’s nearly impossible to get a replacement quickly. Actually, while serious, the Indian government’s Passport Seva system has a clear, step-by-step procedure for reissuing passports after loss or theft, designed to be manageable if you know the correct sequence of actions.

This guide aims to simplify that journey for you, especially if you’ve already started and are feeling stuck or overwhelmed by the requirements. Here, you’ll find precise instructions, document checklists, and crucial advice to help you successfully manage the reissuance process and secure your new passport.

What Is Reissuance of a Passport After Loss or Theft?

Reissuance of a passport after loss or theft is the official procedure managed by the Ministry of External Affairs (MEA) through the Passport Seva system, designed to replace your crucial travel document. This process involves reporting the incident to the police, submitting a new application with specific supporting documents, and undergoing a mandatory verification.

The fee for reissuing a lost or stolen ordinary passport with 36 pages and 10-year validity is ₹3,000, as per Passport Seva (2026). Failure to act promptly after losing your passport can lead to serious consequences, including potential identity theft, misuse of your document, and significant delays in future travel plans.

Your first official step should always be visiting the official Passport Seva portal to initiate the process.

What Happens If Your Passport Is Lost or Stolen?

Losing your passport or having it stolen can feel like a nightmare, leaving you uncertain about what to do next. It’s important to understand that while both situations result in the need for a new passport, the initial steps, particularly with law enforcement, differ slightly. Knowing these distinctions can prevent delays in your application process.

The reissuance process isn’t about getting a new document; it’s also about protecting your identity and preventing potential misuse of your old passport. A lost or stolen passport can be used for fraudulent activities, making prompt action crucial for your security.

Defining Loss Versus Theft

The distinction between a lost and a stolen passport is primarily for police reporting purposes. If you cannot find your passport and have exhausted all search efforts, it’s considered lost. However, if your passport was taken from you under duress, by force, or from a place where it was secured, such as a locked bag, it is classified as theft.

This difference matters when you file your police report, as the First Information Report (FIR) will reflect the nature of the incident. The FIR is a mandatory document for your passport reissuance application, so ensuring its accuracy from the start is vital.

Quick Context: The FIR’s Role

The First Information Report (FIR) is not a formality; it’s a legal record that officially registers the incident with the police. This document proves to the Passport Seva authorities that you have taken the necessary legal steps to report the loss or theft, protecting you from potential liabilities if your old passport is misused.

Why Reissuance Is Crucial

Reissuing your passport isn’t merely about regaining your travel freedom; it’s a critical step in safeguarding your personal information. Without a valid passport, you cannot travel internationally, and your identity could be at risk if the document falls into the wrong hands. The government requires a formal reissuance process to maintain the integrity of its travel documents.

The process ensures that a new, secure document is issued to you, invalidating the old one in official databases. This helps to prevent identity fraud and ensures that your travel records remain accurate and up-to-date.

Understanding Potential Misuse

The risks associated with a lost or stolen passport are significant and far-reaching. Criminals can exploit these documents for various illegal activities, potentially implicating you without your knowledge. This is why immediate reporting and reissuance are not recommended but essential.

Identity Theft

Your passport contains sensitive personal information that can be used to open bank accounts, apply for loans, or commit other financial frauds in your name.

Illegal Travel

The lost passport could be altered and used by someone else to travel internationally, creating complex legal problems for you.

Criminal Activities

In extreme cases, a stolen passport might be used by criminal organisations to facilitate their operations, potentially linking you to serious offences.

Immigration Fraud

The document could be used to illegally enter or reside in other countries, leading to international complications.

Taking Immediate Action After Loss or Theft

The moments immediately following the discovery of a lost or stolen passport are critical. Your swift actions can significantly mitigate the risks of misuse and streamline the reissuance process. Many applicants get stuck here, unsure of the exact sequence or the importance of each step.

It’s not enough to mention the loss to a friend; you must officially report it to the correct authorities. Delaying these crucial first steps can complicate your application and potentially expose you to greater risks.

Report to Local Police

Your very first step must be to report the loss or theft to the local police station in the area where the incident occurred. This is non-negotiable for the reissuance process. Even if you’re unsure if it was lost or stolen, reporting it as soon as possible is paramount.

The police will register your complaint and provide you with a copy of the First Information Report (FIR). This document is essential for your passport application and serves as official proof of the incident.

Common Confusion: The misunderstanding here is that a general missing person report or a simple police note is sufficient.

This is incorrect; you specifically need an FIR (First Information Report) that clearly states the loss or theft of your passport.

Without a proper FIR, your reissuance application will be rejected by Passport Seva authorities.

File an FIR Copy

Once you’ve reported the incident, ensure you receive a physical copy of the FIR. This document must contain specific details, including your name, passport number (if you remember it), and a clear description of how and where the passport was lost or stolen. Double-check all details on the FIR before leaving the police station to ensure accuracy.

Make several photocopies of the FIR and keep them in separate, secure locations. You will need to submit a copy with your online application and present the original during your Passport Seva Kendra (PSK) appointment.

Inform Passport Authorities

After securing your FIR, you must also inform the Passport Seva authorities about the incident. While the FIR is a legal requirement, notifying the passport office directly helps them flag your old passport in their system, making it invalid for travel. This is an important step to prevent any potential misuse.

You can typically do this by registering your lost/stolen passport details on the official Passport Seva portal under the “Lost/Damaged Passport” section, or by contacting their national call centre. This dual reporting ensures both law enforcement and passport authorities are aware of the situation.

Keep Copies Safe

Maintaining copies of all relevant documents is a habit that will save you immense trouble, especially in situations like this. From the FIR to any acknowledgements you receive, every piece of paper is a vital part of your reissuance journey. Think of these copies as your safety net.

  • Photocopies of FIR: Keep at least two physical copies in different places.
  • Digital Scans: Scan all documents (FIR, old passport details if available, identity proofs) and save them on a cloud service or a secure email account.
  • Application Receipts: Print and save every receipt generated during the online application and payment process.

Pro Tip: Digital Backup is Key

Before you even start the application, scan your FIR and all supporting documents. Store these digital copies securely on a cloud drive or email them to yourself. This ensures you have open to them even if physical copies are misplaced, which is especially helpful if you’re stuck midway and need to re-verify details.

Understanding the Documents You Will Need

One of the most common reasons applicants get stuck is due to incorrect or incomplete documentation. The Passport Seva system has very specific requirements for reissuing a passport after loss or theft, and having everything in order before you apply will save you considerable time and frustration. If you’ve already started and realised you’re missing something, don’t worry; this section clarifies exactly what you need.

Each document serves a specific purpose, from verifying your identity to proving the circumstances of your passport’s disappearance. Gathering these items meticulously is a crucial part of successfully completing your application.

Proof of Identity, Address, and Date of Birth

You’ll need current and valid documents to prove your identity, your residential address, and your date of birth. These are standard requirements for almost any government service in India. Ensure the names on all your documents match exactly to avoid discrepancies.

If your current address differs from the one on your previous passport, you’ll need strong proof for the new address. The Passport Seva system is strict about matching details across all submitted documents.

Passport Loss Affidavit (Annexure ‘F’)

This is a specific affidavit that you must sign, declaring the circumstances under which your passport was lost or stolen. It’s not a generic affidavit; it’s a prescribed format known as Annexure ‘F’, available for download on the official Passport Seva website. You must get this attested by a Notary Public.

Many applicants overlook this specific requirement, assuming a self-declaration is enough. However, the attested Annexure ‘F’ is mandatory and must be submitted with your application.

Police Report Copy (FIR)

As previously mentioned, the original FIR copy is non-negotiable. This document provides the official record of your passport’s loss or theft and is a critical piece of evidence. Without it, your application for reissuance will not be processed.

Ensure the FIR clearly states that your passport was lost or stolen and includes your passport number if you recall it. If you only have a general complaint, you must go back to the police station and request a proper FIR.

Old Passport Details

While you don’t need the physical old passport, having its details is incredibly helpful. This includes the passport number, date of issue, date of expiry, and place of issue. If you have a photocopy of your old passport, that’s ideal.

If you don’t have any details of your old passport, you can still proceed, but the processing might take slightly longer as authorities will need to retrieve your previous records. In this case, ensure all other documents are perfectly in order.

How to Apply for a Replacement Passport

Applying for a replacement passport after loss or theft involves a specific online process through the Passport Seva portal. It’s crucial to select the correct application type to avoid delays. If you’ve started an application but are unsure if you chose the right option, you can always begin a new one or carefully review your existing draft.

The online application is the gateway to your new passport, so accuracy and attention to detail here are paramount. This stage sets the foundation for all subsequent steps, including your appointment and police verification.

Step 1: Visit the official Passport Seva portal by opening your web browser and navigating to passportindia.gov.in. This is the only legitimate platform for passport services in India.

Step 2: Register a new account if you don’t already have one, or log in using your existing credentials. If you previously applied for a passport, you might already have an account; use that to ensure all your records are linked.

Step 3: Select the “Apply for Fresh Passport/Re-issue of Passport” link. This option covers both new applications and the reissuance of existing passports, including those lost or stolen.

Step 4: Choose the “Re-issue of Passport” option, then select “Lost/Damaged Passport” as the specific reason for reissuance. This is a critical selection that ensures your application follows the correct processing track for lost or stolen documents.

Step 5: Fill out the application form meticulously, providing all requested personal details, address information, and the circumstances of your passport’s loss or theft. Double-check every field for accuracy before proceeding.

Step 6: Submit the application online after reviewing all entered information. You will receive an Application Reference Number (ARN) which you must keep safe for tracking your application.

Reissue Lost or Stolen Passport
1
Visit Passport Seva Portal
2
Report Incident to Police
3
Submit New Application
4
Undergo Mandatory Verification

Hover to preview each step  ·  Click to pin the details open

Quick Context: Reissuance vs. Fresh Application

While it might seem like you're applying for a "fresh" passport, the correct category is "Re-issue of Passport" when your previous one was lost or stolen. Selecting "Fresh Passport" can lead to complications and delays, as it implies you've never held an Indian passport before.

Booking Your Appointment and Paying Fees

Once your online application is submitted, the next critical step is to book an appointment at a Passport Seva Kendra (PSK) or Post Office Passport Seva Kendra (POPSK) and pay the required fees. Many applicants get stuck here due to confusion over payment methods or difficulty finding suitable appointment slots.

This step finalises your online submission and schedules your physical verification, so it needs to be completed accurately and promptly. Without a confirmed appointment and paid fees, your application remains incomplete.

Selecting a Passport Seva Kendra

You can choose any PSK or POPSK that is convenient for you, typically located within your district or a nearby one. Consider the ease of travel and the availability of appointment slots when making your selection. The system will show you the available centres based on your registered address.

It's advisable to check the availability at a few different centres if your preferred one has no immediate slots. Sometimes, centres in slightly less populous areas might have earlier appointments.

Booking Your Appointment Slot

After selecting your preferred PSK/POPSK, the system will display available dates and times. Be prepared to book quickly, as popular slots fill up fast. If you don't find an immediate slot, try checking again after a day or two, as new slots are often released.

You can also use the 'Reschedule Appointment' option later if an earlier or more convenient slot becomes available, but this should be done with caution to avoid missing deadlines.

Understanding Application Fees

The fee for reissuing a lost or stolen passport depends on its validity and the number of pages. For a standard 36-page passport with 10-year validity, the fee is ₹3,000, as per Passport Seva (2026). If you opt for a jumbo 60-page passport, the fee is ₹3,500, according to Passport Seva (2026).

These fees are non-refundable, even if your application is eventually rejected for any reason. Therefore, ensure all your documents and information are accurate before making the payment.

Common Confusion: It is commonly assumed that Tatkaal (urgent) service is unavailable for lost or stolen passports.

This is incorrect; you can apply for Tatkaal reissuance of a lost or stolen passport, but it involves an additional Tatkaal fee of as per the latest official guidelines, as per Passport Seva (2026), and strict eligibility criteria.

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Making Payment Online

The Passport Seva system primarily accepts online payments. You can typically pay using a debit card, credit card, or through internet banking. Some centres may also accept UPI payments.

Debit/Credit Card

A widely accepted and convenient method.

Internet Banking

Pay directly from your bank account.

UPI

Increasingly available as a payment option.

Ensure your internet connection is stable during payment to avoid transaction failures. If a payment fails, wait for the transaction to reflect in your bank statement or for the payment gateway to confirm before attempting another payment.

Printing Application Receipt

After successful payment and appointment booking, you must print the Application Receipt. This receipt contains your ARN, appointment details, and a barcode. You will need to carry this printout to your PSK/POPSK appointment.

Without this printed receipt, you may not be allowed to enter the Passport Seva Kendra, so ensure you have a physical copy ready.

What Happens During Police Verification?

Police verification is a mandatory and critical step in the passport reissuance process, especially after a loss or theft. This stage often causes anxiety for applicants, who might be unsure about the procedures or what to expect. Understanding its purpose and how to cooperate can significantly ease this part of your journey.

The police verification serves to confirm your identity, residential address, and to ensure there are no adverse records against you, particularly relevant when a passport has been lost or stolen. It's a safeguarding measure for national security.

Purpose of Verification

The primary purpose of police verification is to cross-check the information you've provided in your application, especially your current address and identity. For lost or stolen passports, it also helps to confirm the authenticity of the FIR and to ensure there are no criminal records associated with your identity. This process is crucial for preventing identity fraud and ensuring the integrity of the passport system.

It acts as a final layer of security before a new travel document is issued to you. The police report directly influences the final decision on your passport application.

Documents for Verification

When the police official visits your residence for verification, you must have all your original documents ready for inspection. This includes the original FIR, proof of identity, proof of address, and date of birth proof. They will compare these originals against the copies you submitted with your application.

Original FIR

The police will verify the authenticity of the report you submitted.

Proof of Address

Original utility bills, Aadhaar card, or rent agreement to confirm your residence.

Proof of Identity

Original Aadhaar card, PAN card, or Voter ID.

Date of Birth Proof

Original birth certificate or school leaving certificate.

Pro Tip: Prepare Your Documents

Before the police official arrives, organise all your original documents in a clear folder. Having them readily accessible and in order will make the verification process smoother and quicker. Ensure the names and addresses on all documents match perfectly.

Cooperating with Officials

It's essential to cooperate fully and respectfully with the police officials during their visit. Answer all their questions truthfully and provide any additional information or documents they may request. Being evasive or uncooperative can lead to a negative verification report, which will significantly delay or even jeopardise your passport application.

Remember, they are performing a necessary security check. A positive and clear interaction is in your best interest.

Verification Timeline Details

The police verification process typically takes a few weeks to complete after your PSK appointment. The exact timeline can vary depending on your local police station's workload and efficiency. Once the police submit their report, it is digitally sent to the Passport Office.

You can track the status of your police verification online through the Passport Seva portal. If there are undue delays, you can follow up with your local police station or contact the Passport Seva helpline for assistance.

Tracking Your Application Status

After completing your PSK appointment and undergoing police verification, the waiting game begins. It's natural to want to know the progress of your application.

Fortunately, the Passport Seva system offers several ways to track your status, helping you stay informed every step of the way. If you're feeling anxious about the status, these tools are your best friends.

Understanding the different status messages can help you anticipate the next steps and know when to follow up if there are unexpected delays.

Using the Online Tracker

The most reliable way to track your application is through the official Passport Seva portal. You'll need your Application Reference Number (ARN) and your date of birth to open the status. The online tracker provides real-time updates on where your application stands in the processing pipeline.

This tracker will show you if your application is "Under Review at Regional Passport Office," "Police Verification Initiated," "Police Verification Report Submitted," or "Passport Dispatched."

Checking SMS Updates

The Passport Seva system also sends SMS updates to the mobile number registered in your application. These messages typically inform you about key milestones, such as the initiation of police verification, the dispatch of your passport, or any requests for additional information. Keep your registered mobile number active and check for these alerts.

While SMS updates are convenient, they might not be as detailed as the online tracker. Always cross-reference with the online portal for the most comprehensive information.

Contacting the Helpline

If you notice an unusual delay, receive a confusing status message, or have specific queries that the online tracker doesn't answer, you can contact the National Call Centre at 1800-258-1800. Be prepared with your ARN and personal details when you call.

The helpline can provide more specific insights into your application's status and guide you on any necessary actions. It's a good resource if you feel truly stuck or need clarification.

Understanding Status Messages

Each status message provides a clue about your application's progress. For instance, "Police Verification Report Submitted" is a positive sign, but it could be "Clear" or "Adverse." If it's adverse, you'll likely be asked to attend an interview at the Regional Passport Office to clarify the issues.

Understanding these messages helps you react appropriately. If the status indicates a need for action from your side, address it promptly to avoid further delays.

Receiving Your New Passport

The moment you've been waiting for-your new passport is on its way! This final stage involves the delivery of your document and a crucial check to ensure all details are correct. If you've been stuck midway through the process, reaching this point is a significant achievement.

It's important to be prepared for the delivery and to carefully inspect your new passport immediately upon receipt. This ensures that any last-minute discrepancies can be addressed promptly.

Delivery by Post

Your reissued passport will be dispatched by Speed Post to the address you provided in your application. The delivery typically takes a few working days after the "Passport Dispatched" status appears online. Ensure someone is available at your registered address to receive the document.

The India Post tracking number will often be provided in an SMS or on the Passport Seva portal, allowing you to track its journey. This helps you anticipate its arrival.

Signing for Your Passport

Upon delivery, the postman will require a signature from you or an authorised adult at your address. This signature serves as proof of receipt. Make sure the person signing is aware of the importance of the document.

Do not allow minors or unauthorised individuals to sign for your passport, as this could lead to complications if the document is misplaced or mishandled after delivery.

Checking New Passport Details

Once you have your new passport in hand, immediately open it and meticulously check all the printed details. Verify your name, photograph, date of birth, place of birth, date of issue, date of expiry, and all other personal particulars. Ensure there are no spelling mistakes or factual errors.

This is your last chance to catch any printing errors. A small mistake could cause significant trouble when you travel internationally.

Reporting Any Discrepancies

If you find any discrepancies or errors in your new passport, you must report them to the Passport Seva authorities immediately. Do not delay, as there is usually a limited window to rectify such issues without additional charges or a full reapplication.

Contact the Passport Seva helpline or visit your nearest Passport Seva Kendra with the new passport and a detailed explanation of the error. They will guide you through the process of getting the correction made.

Common Confusion: The belief is that a minor error on a new passport can be ignored for travel - but this is incorrect.

Even a small discrepancy, like a misspelled name or incorrect date, can lead to serious issues at immigration checkpoints or during visa applications, potentially resulting in denied boarding or entry.

Always report errors immediately.

Important Things to Remember

Successfully reissuing your passport after it was lost or stolen is a significant relief, but the journey doesn't end there. Adopting careful habits and staying informed can prevent similar stressful situations in the future. These tips are especially valuable for anyone who has experienced the frustration of being stuck midway through the reissuance process.

Your passport is your most important international identification, so treating it with the utmost care is always a wise decision. Prevention is always better than cure.

Keep Copies Separate

Always maintain both physical and digital copies of your passport. Keep a photocopy of your passport's main pages in a separate bag when you travel.

Store digital scans on a secure cloud service or email them to yourself. This practice provides a crucial backup if your physical passport is ever lost or stolen again.

Having these copies makes reporting and reissuance much faster, as you'll have all the necessary details readily available.

Travel with Care

When you travel, especially abroad, be extra vigilant with your passport. Avoid keeping it in easily accessible pockets or bags. Use a travel wallet that can be worn under your clothing, or keep it secured in a hotel safe when not needed.

Never leave your passport unattended, even for a moment, in public places. These simple precautions can prevent the anxiety and hassle of another lost or stolen document.

Renew Before Expiry

Don't wait until your passport is about to expire or has already expired to renew it. Many countries require your passport to be valid for at least six months beyond your intended travel date. Renewing proactively avoids last-minute rush applications and potential travel disruptions.

The process for renewal is generally simpler than reissuance after loss or theft, and you can apply for renewal up to one year before its expiry date.

Stay Informed Always

Passport rules and regulations can change, so it's always good to stay updated. Periodically check the official Passport Seva website for the latest guidelines, fees, and procedures. Being informed ensures you're always prepared for any passport-related needs.

Knowing the current requirements can save you time and effort, whether you're planning a trip or need to update your document.

Pro Tip: Use DigiLocker for Digital Copies

Consider uploading a digital copy of your passport to DigiLocker. This official government service provides a secure cloud platform for your important documents, which can be accessed digitally from anywhere. While not a substitute for the physical passport, it's an excellent backup for verification purposes.

FAQs

How do I report a lost or stolen passport in India, and what are the immediate steps I must take?

You must report it immediately to mitigate risks. Firstly, file a First Information Report (FIR) with the local police station in the area where the incident occurred, ensuring it clearly states the loss or theft of your passport. It's crucial to obtain a physical copy of this FIR. Secondly, inform the Passport Seva authorities by registering the details on the official passportindia.gov.in portal under the "Lost/Damaged Passport" section or by contacting their national call centre. This dual reporting flags your old passport as invalid in official databases, helping to prevent its misuse.

What specific documents are required to apply for a reissued passport after it has been lost or stolen?

You will need several key documents for your application. These include the original FIR (First Information Report) from the police, valid proof of identity (such as your Aadhaar Card or PAN Card), current proof of address (like your Aadhaar Card or utility bills), and proof of date of birth (e.g., your Birth Certificate or School Leaving Certificate). Additionally, you must submit a Passport Loss Affidavit, known as Annexure 'F', which is available on the Passport Seva portal and needs to be attested by a Notary Public. If available, a photocopy of your old passport is also very helpful.

Can I apply for a Tatkaal (urgent) reissuance of my passport if it was lost or stolen?

Yes, you can apply for Tatkaal reissuance even if your passport was lost or stolen, provided you meet the specific eligibility criteria for urgent processing. This service allows for a faster turnaround but incurs an additional Tatkaal fee of ₹2,000, which is over and above the standard reissuance fee (for instance, ₹3,000 for a 36-page, 10-year validity passport). It is crucial to ensure all your supporting documents, especially the FIR and the attested Annexure 'F', are perfectly in order to avoid any delays that could negate the Tatkaal benefit.

Why is it crucial to report a lost or stolen passport immediately, and what are the potential risks if I delay this process?

It is crucial to report a lost or stolen passport immediately to safeguard your identity and prevent severe consequences. Delaying action significantly increases risks such as identity theft, where criminals could use your sensitive personal information to open bank accounts or apply for loans in your name. Your passport could also be altered and used for illegal international travel or even by criminal organisations, potentially implicating you in serious offences. Immediate reporting to both police and passport authorities invalidates the old document, effectively mitigating these significant security risks and ensuring your personal safety.

What is the primary difference between a 'lost' and a 'stolen' passport for reissuance purposes, and why does this distinction matter?

The primary difference between a 'lost' and 'stolen' passport lies in the circumstances of its disappearance, which is mainly relevant for police reporting. A passport is considered 'lost' if you cannot find it despite exhausting all search efforts. It is 'stolen' if it was taken from you by force, under duress, or from a secured location. This distinction matters because the First Information Report (FIR) you file with the police will reflect the nature of the incident. An accurate FIR is a mandatory document for your passport reissuance application, and its precision from the outset is vital to avoid processing delays.

What are the key steps involved in the online application process for a reissued passport, and how can I avoid common pitfalls?

The online process begins by visiting passportindia.gov.in, registering or logging in, and selecting "Apply for Fresh Passport/Re-issue of Passport." A common pitfall is mistakenly choosing "Fresh Passport" when it should be "Re-issue of Passport," followed by selecting "Lost/Damaged Passport." Meticulously fill out the entire application form, double-checking all personal details before submission to avoid discrepancies. After submitting, carefully book your appointment at a Passport Seva Kendra (PSK) or Post Office Passport Seva Kendra (POPSK) and pay the non-refundable fees online. Always print your application receipt with the Application Reference Number (ARN), as it's required for entry to the PSK.

What if I don't remember my old passport details (like the number or issue date) or don't have a photocopy of it?

You can still proceed with your reissuance application even if you don't remember your old passport details or lack a photocopy. While having these details is highly beneficial as it helps authorities link to your previous records faster, their absence isn't a showstopper. In such cases, it becomes even more critical to ensure all other required documents – your original FIR, identity, address, and date of birth proofs, and the attested Annexure 'F' – are perfectly in order and accurately reflect your current details. Be prepared for potentially slightly longer processing times as the Passport Office may need to retrieve your records manually.

How can I ensure my police verification goes smoothly, and what should I do if there are unexpected delays?

To ensure a smooth police verification, prepare all original documents, including your FIR, identity, address, and date of birth proofs, in a clear folder before the official's visit. Cooperate fully, answer questions truthfully, and ensure all names and addresses match perfectly across documents. If there are unexpected delays (typically taking a few weeks), first track your status on the Passport Seva portal. If the status remains unchanged for an extended period, you can follow up directly with your local police station, quoting your application reference number, or contact the National Call Centre at 1800-258-1800 for assistance and guidance.

Which is the correct application type to choose for a lost or stolen passport: 'Fresh Passport' or 'Re-issue of Passport'?

The correct application type to choose for a lost or stolen passport is definitively 'Re-issue of Passport'. Selecting 'Fresh Passport' is a common mistake and will lead to complications and significant delays. The 'Fresh Passport' option is only for individuals who have never held an Indian passport before. When your previous passport was lost or stolen, you are applying for a replacement of an existing document, which falls under the 'Re-issue' category. Within this, you will then specifically select 'Lost/Damaged Passport' as the reason, ensuring your application follows the correct processing track and avoids unnecessary hurdles.

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