Income Tax Customer Care – 24×7 Toll-Free Number

byDilip PrasadLast Updated: October 11, 2023
Income Tax Customer Care – 24×7 Toll-Free Number
Income Tax Customer Care – 24×7 Toll-Free Number

The customer care department of the income tax department of India is always prompt in assisting taxpayers in case they face any issues or have any queries. The Income Tax Department has kept its best foot forward in setting up this helpline to increase taxpayers’ convenience and ensure that the process remains hassle-free. 

Many individuals have issues or questions about filing income tax returns, refunds, login procedures, etc., and they can reach out to the income tax customer care desk to find a solution to their queries or questions. To learn more about the different customer care helpline and other associated details, go through the sections below. 

Income Tax Customer Care Number (Toll-Free)

Refer to the table to know about different email IDs and income tax helpline numbers that will help one to communicate with the Income Tax department. 

Departments and Their Activities

Things to Know About Income Tax Department Helpline Number

Here are the following pointers that you must keep in mind about the income tax department contact number:  

  • Refrain from sharing any credentials related to debit cards, credit cards, bank accounts, etc. 
  • Avoid sharing IDs and passwords via SMS and email IDs.
  • It is important to know that officials calling from the Income Tax Department customer care number will not ask for any kind of OTP or PIN over SMS or email. 

What Are the General Queries Taxpayers Convey Through Income Tax Customer Care?

Here are the following pointers that you must keep in mind about the income tax department contact number: 

  • The majority of taxpayers have queries related to the particularities of Income Tax returns. 
  • People also have issues related to tax refunds or ITR processing along with different types of refund, intimation, and rectification. 
  • There are many instances when one wants to rectify the mistakes in their ITR.
  • In addition, there are TAN and PAN-related discrepancies. The process involved in e-filing of the ITR or forms. There are queries with respect to Form 15CA processing, Form 16, TDS statement, and Tax credit (Form 26AS). 

It has been seen that the concerned official from the Income Tax department shared the link that will redirect one to the online form that taxpayers can fill out to get solutions for their queries. While many questions are answered directly, some need taxpayers to go through this process. The TAT (Turnaround time) for resolving the queries of the taxpayers is not specified anywhere. But you can expect a quick resolution of your questions. 

Read more: How to Pay Your Income Tax Online with Challan 280


The Income Tax Department is always ready to address the income tax complaints, queries or grievances of the taxpayers. Hence, they have rolled out different avenues that will allow them to get instant responses regarding any of the issues that the taxpayers are facing managing the income tax portal or general income tax-related issues.


How can I connect income tax to customer care?

You can call on any of these numbers: 1800 103 0025 | 1800 419 0025 | 1800 103 4215. 1800 103 0344 | 1800 309 0130 | 1800 2033 5435

How do I complain about my ITR refund?

You can call and inform the Income Tax Department’s Centralised Processing Centre(CPC). Call them between 8:00 am to 8:00 pm between Monday to Friday.

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