Forgot ATM PIN – How to Reset it

byPaytm Editorial TeamLast Updated: April 15, 2026
Atm pin forgot- reset atm pin

It is common to forget your ATM PIN, but there’s no need to worry. You can easily reset and create a new one if you have forgotten it. While you can do it by visiting the bank branch, various alternative ways allow you to reset it without visiting the branch.

Ways to Reset the ATM PIN

Resetting your ATM card PIN can be done by visiting the bank or an ATM. You can also do it through net banking or by contacting customer care. The bank will send you an OTP (One Time Password) on your registered mobile number. This confirms that you are performing the ATM card PIN reset. This ensures that the ATM PIN change is authorized. Below, we discuss the multiple ways to reset your ATM PIN:

Reset ATM PIN at Bank

To reset your PIN at the bank, you will need to visit the branch where you hold your account. Then, consult an executive to assist you if you have forgotten your ATM PIN. Follow these steps to reset your ATM PIN:

  • Fill out the request form for ‘PIN Change’ or ‘PIN Reset’ and submit it to the bank.
  • The bank provides a temporary PIN through physical paper mail or SMS. The temporary PIN sent via SMS is also known as Green PIN.
  • You will need to reset this bank-provided PIN later by generating a new one.
  • It is crucial to keep your self-generated PIN confidential and secure. Never share your ATM PIN with anyone or allow others to change it. If you suspect any fraudulent activity or lose your card, block it immediately.

Reset at ATM

When you use your ATM card at an ATM, it displays several options on the screen, such as checking your balance, withdrawing cash, or resetting your PIN. To reset your ATM PIN at an ATM, follow these steps:

  • After inserting your ATM card into the ATM and the card reader processes it, select ‘Forgot PIN’.
  • You will then have to enter certain personal details like your ATM card number, bank account number, type of account, and registered mobile number.
  • An OTP will be sent to the number registered with your bank account; enter the OTP to validate the action.
  • Once your ATM card PIN has been reset, a message confirming a successful PIN change will appear on the screen.

Reset through Net Banking

If you have forgotten your ATM PIN, you can also reset it through internet banking. You can do it either on the net banking portal of the bank’s website or the mobile app. You must have internet banking activated for your bank account, then follow these steps:

  • Once you log in to your net banking site or application, navigate to the ‘Change/Reset PIN’ section. This is typically found under ‘settings’, ‘profile’, or on the homepage, as different banking sites/apps have varied user interfaces.
  • Typically, you will need to enter the new PIN twice for confirmation. After entering the PIN, you will receive an OTP on your registered mobile number.
  • Enter the OTP to confirm the change. You will then receive a notification of the successful PIN change on the app/website, as well as on your registered mobile number.

Reset through SMS

The process to reset your PIN via SMS, if you have forgotten it, is similar to changing an existing PIN to a new one. Send an SMS to the bank’s dedicated PIN change facility number. Include details such as your debit card number or bank account number, requesting a PIN change. An OTP or temporary PIN, valid for a few hours, will be sent to you. You can then visit an ATM, log in with the temporary PIN, and change it. Ensure that you reset your ATM PIN before the temporary PIN’s validity expires.

To Conclude:

If you forget your ATM PIN or wish to change it, you can easily do so. There are various methods to change or reset your ATM PIN, including at the bank, an ATM, via net banking, or SMS. Follow the instructions provided by your bank or displayed on the ATM/net banking app screen. You can conveniently and safely change the PIN.

Read More: What is CVV in an ATM Card
FAQs
Will my ATM be blocked if I forget my ATM PIN?
Your ATM card will only be blocked if you enter the wrong PIN three times. If you have forgotten your ATM PIN, you can select ‘Forgot PIN’ on the ATM to create a new one, or use the other methods explained above.
How to reset the ATM PIN without OTP?
You can either visit the bank branch or call customer care if you wish to reset your ATM PIN without an OTP. Methods like SMS, internet banking, or ATM-based resets will always send an OTP to your registered mobile number.
What if I forget my ATM PIN while traveling?
If you have forgotten your ATM PIN while traveling, you can try to reset it online through net banking or reach out to customer care.
something

You May Also Like