If your Paytm cashback was less than expected, it's usually due to offer terms.

Offer Terms & Conditions (T&Cs):

• Minimum Value: Did your transaction meet the minimum amount required for the offer?

• Maximum Limit: Was there a "max cashback" amount (e.g., "up to ₹50")?

• Payment Method: Did you use the specific payment method required (e.g., UPI, net banking?

• Offer Validity: Was the offer active at the time of your transaction?

• Exclusions: Were certain items or transaction types excluded?

• One-Time Use: Have you already used this offer before?

• Random Cashback: Was it an offer for a random amount within a range?

Review Offer & Transaction:

Go to the "Cashback & Offers" section or your transaction in "Passbook" to re-read all the specific offer T&Cs.

If You Still Believe There's an Error:

Contact Paytm Customer Support:

• In your Paytm app, go to 'Help & Support'.

• Select the specific transaction related to the cashback.

• Choose the option for "Cashback not received" or "Less cashback than expected" and provide details.

Paytm support will investigate based on the offer's rules and your transaction.