We believe in building strong long-lasting teams. We understand that the future of work means making work meaningful for every Paytmer. This also means encouraging them on the path to their growth, career, and self-development. With this belief that leadership is not just a role but an opportunity to make a profound impact, we keep engaging and taking feedback from Paytmers at their specific milestones.
With our virtual feedback assistant Amara, we continuously work towards enhancing our work culture inclusively. Amara plays a pivotal role in fostering innovation and setting new benchmarks for results by ensuring seamless communication between Paytmers, leadership, and HR.
Amara is not just another bot; she is a powerful tool that helps us quantify Employee Connect and ensure timely engagement at critical moments in their journey with Paytm. From day 15 to day 180 and then at key milestones, Amara engages with Paytmers at specific milestones, providing a structured platform for feedback. Her role has been to ensure that every Paytmer’s voice is heard, valued, and acted upon, making sure that no concern goes unnoticed.
The feedback shared by Paytmers through Amara plays a vital role in shaping HR policies and driving positive changes across the organisation. It ensures that every piece of feedback is captured, analysed and addressed in a timely manner, allowing HRs to identify areas that need improvement and take action accordingly.
What sets Amara apart is her ability to enhance HR Connect by providing a clear, quantifiable link between the feedback received and the subsequent actions taken. This system allows HR to be more transparent and responsive, showing Paytmers that their voices are being heard and their concerns acted upon. Amara not only amplifies HR’s efforts but also strengthens the overall engagement process, helping to build a work culture of openness, trust, and continuous growth.
By consistently reviewing feedback and taking meaningful action, HR is able to create an environment that celebrates achievements and addresses challenges, ensuring that Paytm remains an employee-centric organisation where every Paytmer’s opinion counts.
