A Comprehensive Guide to Parivahan Sewa Services

bySharath ReddyLast Updated: November 17, 2023
The Parivahan Sewa Portal's Benefits

In today’s fast-paced world, having access to efficient transportation services is essential for millions of people in India. However, dealing with paperwork, parivahan license renewals, and vehicle registrations can be time-consuming and complex, especially considering the extensive road network in the country. Fortunately, the Parivahan Sewa portal is here to simplify these tasks.

Table of Content

Powered by the  Parivahan Sewa Ministry of Road Transport, the Parivahan Sewa portal provides a seamless experience for citizens seeking driving-related services. In this blog, we will explore the various offerings of the Parivahan Sewa portal, which range from streamlining services to enhancing driving standards and improving our road networks.

Defining Parivahan Sewa Portal

The Parivahan Sewa Portal is an online platform developed and maintained by the  Parivahan Sewa Ministry of Road Transport and Highways in India. It serves as a one-stop solution for various driving-related services and offers a range of online services to facilitate efficient and hassle-free transportation. The portal enables citizens to access services such as vehicle registration, driving license application and parivahan license renewal, checking vehicle details, and online fee payments. It aims to streamline processes, reduce paperwork, and enhance the overall experience for individuals seeking driving-related services in India.

Services offered by Parivahan Sewa Portal

How to Register on Parivahan Sewa Website?

Registration Services offered by Parivahan Sewa Portal:

  1. Temporary Registration: Users can apply for temporary registration of their vehicles through the Parivahan Sewa website.
  2. Permanent Registration: The portal enables users to register their vehicles permanently by submitting the necessary documents and paying the required fees.
  3. Renewal of RC: Users can renew their Registration Certificate (RC) through the Parivahan Sewa website.
  4. Duplicate RC: In case of loss or damage to the RC, users can apply for a duplicate RC online.
  5. No Objection Certificate (NOC): Users can obtain an NOC for their vehicles through the Parivahan Sewa portal.
  6. Address Change: The portal allows users to update the registered address of their vehicles.
  7. HP Endorsement: Users can apply for Hypothecation (HP) endorsement on their vehicle’s RC through the Parivahan Sewa website.
  8. HP Termination: The portal facilitates the termination of Hypothecation (HP) on a vehicle’s RC.
  9. Reassignment: Users can request for the reassignment of a registration number for their vehicle.
  10. Trade Certificate: The Parivahan Sewa portal offers services related to the issuance and renewal of trade certificates for commercial vehicles.
  11. Issue of Duplicate Trade Certificate: In case of loss or damage to the trade certificate, users can apply for a duplicate trade certificate online.
  12. Diplomatic Vehicles: The portal provides services for the registration of diplomatic vehicles.
  13. Ownership Transfer: Users can initiate the transfer of ownership for their vehicles through the Parivahan Sewa website.
  14. Registration Display: The portal allows users to display the registration details of their vehicles online.

Types of Parivahan Sewa Permits and Their Conditions

Permit Details on Sarthi Parivahan Sewa Portal

  • Start by visiting the official Sarthi Parivahan Sewa portal’s homepage.
  • Click on the “Information Services” option.
  • Then, select “About Permits.”
  • A new page will appear, displaying the permit details you are looking for.

Parivahan Acts, Rules and Policies

  1. Motor Vehicles Act 1988:
    The Motor Vehicles Act 1988 is an important legislation in India that governs all aspects related to motor vehicles. It provides guidelines and regulations for various aspects including vehicle registration, licensing of drivers, road safety, insurance, and penalties for traffic violations.
  1. Central Motor Vehicles Rules 1989:
    The Central Motor Vehicles Rules 1989 is a set of rules formulated under the Motor Vehicles Act 1988. These rules provide detailed guidelines and procedures for the implementation of the Act. They cover various aspects such as vehicle registration, fitness certification, licensing, permits, and road safety measures.
  1. Carriage by Road Act and Rules:
    The Carriage by Road Act and Rules pertain to the transportation of goods by road. These rules outline the rights and responsibilities of carriers, consignors, and consignees, and provide guidelines for the safe and efficient transportation of goods. They also cover issues such as liability, insurance, and dispute resolution related to road transport.
  1. Central Road Fund Act and Rules:
    The Central Road Fund Act and Rules establish a dedicated fund for the development and maintenance of national highways and other road infrastructure in India. The Act provides for the collection of cess on petrol and diesel, which is utilized for the improvement of roads, bridges, and other related projects.
  1. No. 51 – The Motor Vehicles (Amendment) Act, 2019:
    The Motor Vehicles (Amendment) Act, 2019 is a recent amendment to the Motor Vehicles Act 1988. It introduces several important changes aimed at enhancing road safety, improving the licensing system, and increasing penalties for traffic violations. The amendment also introduces provisions for electronic enforcement, online services, and the use of technology for better traffic management.
  1. Archival and Retention Policy for Transactional Data:
    The Archival and Retention Policy for Transactional Data is a policy that outlines guidelines for the storage, preservation, and retrieval of transactional data related to motor vehicles. This policy ensures that important data such as vehicle registration records, driving licenses, and insurance details are securely maintained for a specified period of time. It also defines the procedures for data disposal and ensures compliance with data protection regulations.
  1. Grant or renewal of trade certificate:
  • Motorcycle: Rs. 500
  • Invalid Carriage: Rs. 500
  • Others: Rs. 1000
  1. Duplicate trade certificate:
  • Motorcycle: Rs. 300
  • Invalid Carriage: Rs. 300
  • Others: Rs. 500
  1. Appeal under rule 46: Rs. 1000
  2. Issue or renewal of certificate of registration and assignment of new registration mark:
  • Invalid Carriage: Rs. 50
  • Motorcycle: Rs. 300
  • Three-wheeler/Quadricycle/Light Motor Vehicles (Non-transport): Rs. 600
  • Three-wheeler/Quadricycle/Light Motor Vehicles (Transport): Rs. 1000
  • Medium goods vehicle: Rs. 1000
  • Medium passenger motor vehicle: Rs. 1000
  • Heavy goods vehicle: Rs. 1500
  • Heavy passenger motor vehicle: Rs. 1500
  • Imported motor vehicle: Rs. 5000
  • Imported motor cycle: Rs. 2500
  • Any other vehicle not mentioned above: Rs. 3000
  1. Issue of duplicate certificate of registration: Half of the fee mentioned against Serial No. 4
  2. Transfer of ownership: Half of the fee mentioned against Serial No. 4
  3. Change of residence: Half of the fee mentioned against Serial No. 4
  4. Recording alteration in the certificate of registration: Half of the fee mentioned against Serial No. 4
  5. Endorsing hire purchase/lease/hypothecation agreement:
  • Motorcycle: Rs. 500
  • Three-wheeler/Quadricycle/Light Motor Vehicle: (fee not mentioned)

Note: Additional fees may apply for certain circumstances, such as delay in applying for parivahan license renewal or submission of required documents.

Note: The list provided above includes only a few selected fees and charges for vehicle-related services. There are many more charges and fees applicable for various services, which may not be listed here. For detailed and updated information on fees and charges, it is recommended to visit the official Parivahan website or contact the concerned authorities.

VAHAN and SARATHI Parivahan Sewa Intitiative: Standardizing Vehicle Registration and Driving Licenses

To ensure consistency, accuracy, and timely availability of information related to vehicle registration and driving licenses, it became necessary to establish uniform standards across the country. In order to achieve this, the SCOSTA committee was formed with the objective of recommending standardized software that could be implemented nationwide. 

The  Parivahan Sewa Ministry of Road Transport and Highways entrusted the National Informatics Centre (N.I.C.) with the task of standardizing and deploying two software applications – VAHAN for Vehicle Registration and SARATHI for Driving Licenses. These applications were designed to comply with the requirements of the Central Motor Vehicle Act, 1988 and State motor vehicle Rules. Customization was incorporated into the core product to meet the specific needs of all 36 States and Union Territories in India. The ultimate goal was to consolidate and compile data pertaining to Vehicle Registration and Driving Licenses from all states into a State Register and a National Register.

mParivahan: Parivahan Sewa App for DL and RC Services

The mParivahan App, developed by the National Informatics Centre (NIC) under the Ministry of Electronics and Information Technology (MeitY), Government of India, is available for download on Google Play store and Apple store. This mobile application provides services for license registration, vehicle details, road tax payment, all India RTO vehicle registration number search, complaint registration, and more. The app offers language options in English, Hindi, and Marathi, and allows users to access transport office-related services and information instantly. Key features include Virtual RC or DL, Encrypted QR Code, Information Services, DL or RC search, Transport Notification, and RTO/Traffic Office Locations.

mParivahan App: Features and benefits 

  1. User-Friendly Interface: The app provides a user-friendly interface that can be accessed by both iOS and Android users, ensuring convenience for all.
  2. Verification Services: The app offers services for towed vehicle, car verification, and second-hand vehicle verification through the Parivahan Sewa online platform.
  3. Mock Test for New DL: Users can apply for a new DL by clearing a mock test, making the process more efficient.
  4. RTO Locator: The app enables users to locate the nearest Regional Transport Office (RTO) easily.
  5. Vehicle Details: Users can obtain vehicle details by entering the vehicle registration number, providing information about any registered vehicle in India through the Parivahan Sewa online application.
  6. Digital DL and RC: Instead of carrying physical documents, vehicle owners can show their digital driving license (DL) and registration certificate (RC) to traffic police officers during checks.
  7. Valid and Accepted Everywhere: The app allows users to apply for a driving license (DL) and Vehicle Registration Certificate (RC) that are valid and accepted nationwide.
  8. Information on Theft, Loss, and Accidents: Vehicle owners can access details related to theft, loss, accidents, parking tickets, and more by entering the vehicle registration number on the app.
  9. Accident Alerts: Users can activate alerts and notifications for accidents through the app, keeping them informed and aware via the Parivahan Sewa online service.

With these features and benefits, the mParivahan app simplifies and enhances the user experience for various vehicle-related services, accessible through the Parivahan Sewa online platform.

mParivahan App: How to Register and Sign In?

To register and sign in to the mParivahan app, follow the steps below:

  1. Visit the official mParivahan app page on the Play Store or App Store and download the app developed by NIC eGov.
  2. Once the installation is complete, open the app.
  3. If you are a new user, click on the sign-up option and enter your mobile number.
  4. You will receive an OTP (One-Time Password) on your mobile number. Enter the OTP in the designated field and click on ‘Verify’.
  5. After successful verification, you will be registered on the app.
  6. To sign in, click on the sign-in option on the left side of the app interface.
  7. Enter your registered mobile number and the OTP received to log into the mParivahan app.

How to Apply for Driving License Online on Parivahan Sewa Website?

  1. Visit the official website of the Ministry of Road Transport and Highways at parivahan.gov.in/parivahan/.
  2. Click on ‘Driving License Related Services’ under Online Services.
  3. You will be redirected to a new page on the sarathi.parivahan.gov.in website. Select your state from the dropdown menu.
  4. Choose the type of driving license you want to apply for.
  5. Fill out the application form by providing all the necessary details and uploading the required documents. Follow the given instructions carefully.
  6. Once you have completed the application form, click on the submit button to proceed.
  7. After submitting the form, a Web Application Number will be generated. This number can be used to track the status of your application. You will also receive an SMS notification once the application is successfully processed.
  8. Visit the Regional Transport Office (RTO) for document verification, payment of application charges, and to complete the remaining process for obtaining your driving license.

Parivahan Sewa Website: Required Documents for Online Driving License Application

  • Duly filled applicaiton form
  • Proof of age, such as Aadhar card, PAN card, Passport, Birth certificate, etc.
  • Address proof, including Aadhar card, Passport, Ration card, Voter ID card, utility bills, etc.
  • Recent passport size photographs.
  • Form 1 and 1A for medical certificates.
  • Driver training certificate (if applying for a commercial driving license).
  • Application fees.

These documents are essential for a smooth and successful online driving license application through the Parivahan Sewa website.

Parivahan Sewa Website: Checking Driving License Details Online

  1. Visit the official website www.parivahan.gov.in and click on ‘Know your license details’ under the ‘Informational Services’ tab.
  2. Enter your driving license number in the specified format and provide your date of birth in the respective fields.
  3. Submit the verification code as displayed on the website.
  4. Click on ‘Check status’ to view the details of your driving license.
    These details may include the current status, holder’s name, old/new DL number, validity information, class of vehicle details, and more.

Updating Driving License Address Online: Parivahan Sewa Website

  1. Visit the official Parivahan website at parivahan.gov.in and click on ‘Driving licence related services’ under the ‘Online Services’ section.
  2. Select your state from the drop-down menu.
  3. Click on the ‘Apply for change of address’ option.
  4. Click ‘Continue’ and enter your ‘Driving License Number’ and ‘Date of Birth’ in the provided fields.
  5. Verify the details mentioned in your driving license by clicking on the ‘DL Information’ link.
  6. Select the appropriate RTO and click on ‘Proceed’.
  7. Provide the required information and check the box for the ‘Change DL Address’ option.
  8. Choose whether you want to update your ‘Permanent’, ‘Present’, or ‘Both’ addresses, and click ‘Confirm’.
  9. Submit the application and proceed to make the payment of the applicable fees.
  10. Once the payment is made, your address will be updated on your driving license.

Documents Required to Update Address in Driving License Online

  1. Attested Copy of PAN Card/ Form 60 and Form 61 (as applicable)
  2. Certificate of Registration
  3. Application Form 33
  4. Valid Insurance Certificate
  5. Owner’s Signature Identification (if applicable)
  6. Chassis and Engine Pencil Print (if applicable)
  7. Pollution Under Control (PUC) Certificate
  8. Smart Card Fee (if applicable)
  9. Proof of New Address
  10. No Objection Certificate (NOC) (if applicable)

Parivahan Sewa at the RTO: Applying for a Driving License Offline

  1. Visit the nearest Regional Transport Office (RTO) in person to apply for a driving license offline.
  2. Obtain the application form, known as Form 4, which is specifically applicable for obtaining a motor vehicle driving license in India.
  3. You can download Form 4 from the official website of the respective state transport department.
  4. Fill out the form completely and accurately, providing all the required information.
  5. Attach the necessary documents as specified by the RTO. These documents typically include proof of age, address proof, passport-sized photographs, and any other documents mentioned in the application form.
  6. Schedule a slot for the driving license test, which may involve a written exam and a practical driving test.
  7. Pay the applicable fee for the driving license application.
  8. Submit the filled-out form, along with the required documents and the application fee, to the RTO authorities.
  9. Follow the instructions provided by the RTO regarding the driving license test and any additional steps or requirements.

Once you pass the driving license test and fulfill all the necessary criteria, your driving license will be issued to you by the RTO.

Parivahan Sewa Website: Updating Driving License Address Offline

Obtain a No Objection Certificate (NOC) or a Clearance Certificate from the Regional Transport Office (RTO) where the driving license was originally applied for.

  1. Visit the RTO in person to apply for a change of address on the driving license.
  2. Fill out the application form provided by the RTO with the updated residential address.
  3. Gather the necessary documents for the address update process, including:
    • Duly-filled application form
    • Caste certificate and income certificate issued by the Tahsildar
    • Valid proof of identity (e.g., PAN card or Aadhaar card)
    • Address proof (e.g., passport, voter ID, ration card, utility bills, etc.)
  4. Submit the completed application form along with the required documents to the RTO.
  5. Pay any applicable fees or charges for the address update process, if required.
  6. Follow any additional instructions provided by the RTO regarding the address update.
  7. Await the processing of the request by the RTO.
  8. Once the address update is completed, collect the updated driving license from the RTO.

How to Cancel the Application Process on Parivahan Sewa Online?

  1. Visit the official Parivahan Sewa website at www.parivahan.gov.in.
  2. Look for the ‘Driving Licence Related Services’ option under the ‘Online Services’ section.
  3. Select your state from the provided options.
  4. Locate and click on the ‘Cancel Application’ link, which can be found under the ‘Others’ category.
  5. Fill in the required details, including the application information and captcha code.
  6. Finally, click on the ‘Submit’ button to cancel the application.

How to Pay Road Tax Payment on Parivahan Sewa Website?

  1. Register and log in to vahan.parivahan.gov.in/vahaneservice/.
  2. Click on ‘Pay Vehicle Tax’ under ‘Online Services’.
  3. Enter your Registration Number and Chassis Number. Generate and enter the OTP received on your mobile number. Click ‘Submit’.
  4. Select the ‘Tax Mode’.
  5. Provide ‘Permit Details’ if applicable.
  6. Review the total payable amount and click ‘Submit’ and then ‘Confirm Payment’.
  7. Choose a payment gateway, agree to the terms and conditions, and click ‘Continue’.

How to Pay e-Challan Payment on Parivahan Sewa Website?

  1. Visit the official Parivahan Sewa portal.
  2. Go to the E challan Parivahan website.
  3. Click on ‘Check Challan Status’ in the ‘Check Online Services’ section.
  4. Provide the necessary details: Challan Number, Vehicle Number, or DL Number.
  5. Submit the captcha code.
  6. Click on ‘Get Detail’ to retrieve the challan status.
  7. In the payment column, click on ‘Pay Now’.
  8. Select the payment mode.
  9. Make the payment.
  10. You will receive a confirmation message and transaction ID on your registered mobile number.

Official Websites and Regional Transport Office (RTO) Codes Across India

How to Book a Fancy Number on Parivahan Sewa Website Online

  • Visit the Parivahan Sewa website and navigate to the ‘Online Services’ tab.
  • Choose ‘Fancy Number Booking.’
  • On the subsequent page, click on ‘Search by Number.’
  • Select your ‘State’ and ‘RTO’ from the provided dropdown menus.
  • Enter the ‘Numeric Part of Number’ and the verification code.
  • Click on ‘Check Availability.’
  • A list of the available registration numbers will be presented. If the number you desire is unavailable, you will receive a notification.

How to Do Vehicle Insurance Check on Parivahan Sewa Website Online

  • Visit the official Parivahan Sewa Portal.
  • On the homepage, go to ‘Informational Services’ and select ‘Know Your Vehicle Details.’
  • Click on ‘Create Account’ on the ‘Citizen Login’ page and sign in using your mobile number and OTP.
  • Choose your state from the ‘Select State’ dropdown menu and ‘State RTO,’ then click ‘Proceed.’
  • Provide your ‘Vehicle Registration Number’ and the captcha code.
  • Click on ‘Vahan Search’ to view the vehicle’s RC status and insurance details on the screen.

How to Apply for Fitness Certificate Online on Parivahan Sewa Website?

  • Visit the official Parivahan Sewa website.
  • Click on ‘Vehicle related Services’ under ‘Online Service.’
  • Choose ‘Vehicle Registration Number’ and input your vehicle’s registration details.
  • Select your State’s Regional Transport Office (RTO) from the dropdown menu.
  • You will be directed to your State’s transport department page.
  • Click on ‘Apply for Fitness Renewal/Re-Apply After Fitness Being Failed.’
  • Provide your vehicle’s ‘Registration Number,’ ‘Chassis Number’ (last five characters), and mobile number. Verify with OTP and click ‘Submit.’
  • Review the details and choose between obtaining a new fitness certificate or renewing the existing one. Also, schedule an appointment at your local RTO.

How to Apply for Duplicate Fitness Certificate Online on Parivahan Sewa Website?

  • Visit the official Parivahan website.
  • Click on ‘Vehicle related Services’ under ‘Online Service’ on the homepage.
  • Select ‘Vehicle Registration Number’ and provide your vehicle’s registration details.
  • Choose the appropriate ‘State RTO’ from the dropdown menu and click ‘Proceed.’
  • You’ll be directed to the relevant state transport department page.
  • Select ‘Duplicate Fitness Certificate.’
  • Enter essential information such as ‘Registration Number,’ ‘Chassis Number’ (last five characters), and your mobile number. Verify your mobile number using OTP and click ‘Submit.’
  • Provide ‘Service Details’ and update ‘Insurance Details.’ Also, schedule an appointment slot at your local RTO.

Parivahan Sewa: Checking the Validity of Your PUC Certificate

  • Visit the Parivahan Sewa Portal and navigate to the ‘Online Service’ tab.
  • Select the ‘PUCC’ option from the available choices.
  • On the following page, click on the ‘PUC Certificate’ option.
  • Provide the required information, including your ‘Registration Number,’ ‘Chassis Number’ (last five characters), and the captcha code.
  • Click on ‘PUC Details.’
  • The PUC certificate’s validity and related details will be displayed on your screen.

How to Download PUC Certificate on Parivahan Sewa Website?

  • Start by going to the VAHAN portal on the Parivahan website.
  • Next, select the option labeled “PUC Certificate.”
  • Provide the necessary information, including the vehicle’s registration number, the last five characters of the chassis number, and the verification code.
  • Click on the button marked “PUC Details.”
  • Finally, you can either print or download the pollution certificate for your records.

How to Download PUC Certificate Offline?

  • Visit the nearest emission testing center with your vehicle (whether it’s a two-wheeler or a four-wheeler).
  • Inside the testing center, the operator will thoroughly analyze your vehicle’s exhaust emissions using a specialized testing device.
  • The operator will then generate the Pollution Under Control (PUC) certificate, which includes the emission readings.
  • Complete the process by paying the applicable fees, and you’ll receive your pollution certificate.

You have the option to obtain a PUC Certificate from the following locations:

  • Emission testing centers located at fuel stations throughout the country.
  • Authorized emission testing centers equipped with computerized testing equipment.
  • Standalone emission testing centers that hold valid licenses.

How to Get Virtual RC on mParivahan App?

  • Open the mParivahan app and select ‘Add To My Dashboard.’
  • Enter your Date of Birth (DOB), and your Driving License (DL) will automatically appear on your dashboard.
  • To access your vehicle’s RC details, provide its registration number, including information like insurance validity and fitness expiry date.
  • Now, click on the ‘Add To My Dashboard’ link once more. This time, input the chassis number and the vehicle’s engine number, which can be found on the physical RC document.
  • After successful verification, head to your dashboard within the app.
  • From there, you can choose either your DL or RC to display to authorities.
  • The app will generate a QR code for document verification by the authorities.

Forms to Download on Parivahan Sewa Website

  • Visit the Parivahan website and go to the ‘Downloadable forms’ section located under ‘Informational Services’ on the portal.
  • Click on the option labeled ‘All forms.’
  • Choose the specific form you need from the categories provided, such as ‘Driving License’ or ‘Vehicle-related.’

Parivahan Sewa Contact Information for Queries and Assistance

For any inquiries or assistance related to Parivahan Sewa, you can contact the appropriate email addresses:

  • mParivahan Related Queries: If you have inquiries about mParivahan, send an email to [email protected]
  • eChallan Related Inquiries: For matters concerning eChallan, please contact [email protected].
  • Learner License, Driving License, etc.: Reach out to [email protected]  for questions and support.
  • Vehicle Registration, Fitness, Tax, Permit, Fancy, Dealer, etc.: Send your queries to [email protected] 
FAQs
Is a Digital RC valid in India?
Yes, a digital copy of the Registration Certificate (RC) and driving license stored on the Digilocker or mParivahan mobile application is considered valid in India, as per the Motor Vehicles Act, 1988.
What is the full form of RC?
RC stands for Registration Certificate, which serves as proof of your vehicle’s registration.
What is the procedure for payment of fees on parivahan sewa website?
To make payments for online payment, additional payment, Retest Payment, or Verify Pay Status, visit the official website https://sarathi.parivahan.gov.in/. Select the state where your vehicle is registered, and click on ‘EPayment’ under the ‘Fee Payments’ option. Next, select the service to complete the payment procedure.
Can I cancel my application and get a refund of the fee?
No, you cannot receive a refund of the fee for the cancellation of your application.
What to do in case my Driving License (DL) details are not showing on SARATHI portal?
If your DL details are not displaying on the SARATHI portal, visit the Zonal Office or the Transport Department with the original copies of the prescribed documents to resolve the issue.
What is the email id for Parivahan Sewa customer care?
The email id for Parivahan Sewa customer care is [email protected].
Why are Motor Vehicle Taxes different in different States?
Motor Vehicle Taxes differ in different States because they are imposed by the State Government, and the taxation is determined according to the State Motor Vehicle Act.
For how much time duration is Motor Vehicle tax paid and when?
The duration for motor vehicle tax payment depends on the type of vehicle. For non-transport motor vehicles, tax payment is done once in a lifetime. After 15 years, tax payment can be made during the renewal of registration for a duration of five years.

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