How to Customize Every Paytm Notification for SMS, Email & App

byPaytm Editorial TeamOctober 8, 2025
The Big World of Paytm Mini Apps

Your Phone is Buzzing. Is it Important? You Decide.

Let’s be real. Your phone buzzes all day long. Sometimes it’s that crucial “payment received” alert that brings a smile to your face. Other times, it’s yet another offer for something you don’t 

need, adding to the digital noise.

Think of your Paytm app as your own helpful money assistant. A great assistant tells you exactly what you need to know, right when you need to know it. It confirms your bill is paid, alerts you to a great deal you’d actually use, and most importantly, helps keep your account safe.

The best part? You get to train this assistant. You can tell it exactly how and when to talk to you. 

This guide will show you the super simple way to manage your Paytm SMS, email, and app notifications, so you only get the alerts that truly matter to you.

Why Customizing Your Alerts is a Smart Move?

Before we jump into the “how,” let’s talk about the “why.” Taking a minute to personalize your settings can make a huge difference.

  • Your Real-Time Fraud Detector: This is the most critical benefit. An instant notification for every transaction is your first and best line of defense against unauthorized activity. If you ever get an alert for something you don’t recognize, you can act immediately.
  • The Effortless Bill Manager: Say goodbye to late fees. Paytm’s timely reminders for your mobile, credit card, or electricity bills are lifesavers. They help you stay on top of your finances without the stress of remembering every due date.
  • Your Personal Deal Finder: For the savvy shopper, promotional alerts are a goldmine. They notify you about cashback offers, exclusive discounts, and sales, ensuring you don’t miss a chance to save money on everything from movie tickets to groceries.
  • Regain Your Focus and Peace of Mind: A constant stream of non-essential alerts can break your concentration and cause “notification fatigue.” By curating your alerts, you create a calmer, more focused digital environment.

Understanding Your Notification Channels: Push vs. Email vs. SMS

Before you start toggling switches, it’s helpful to know what each channel is best for.

  • Push Notifications (In-App Alerts): These are the pop-up banners that appear on your phone’s screen from the app itself.
    • Best for: Urgent, real-time information like payment confirmations, OTPs, and critical security alerts.
  • Email Notifications: Messages sent directly to your registered email address.
    • Best for: Detailed, non-urgent information like monthly account statements, comprehensive receipts, or promotional newsletters you want to read later.
  • SMS & WhatsApp Notifications: Text-based messages sent to your phone number.
    • Best for: The most critical alerts when you might not have an internet connection. They are also used for order confirmations and, with WhatsApp, for delivering things like travel tickets.

Your 3-Step Guide to Perfect Notifications

Ready to take control? It’ll only take a minute. Just follow these easy steps.

Step 1: Go to Your Profile

First, you need to find the main settings menu.

  • Open your Paytm app.
  • In the top-left corner of the screen, tap on your profile picture (or the circle icon).

Step 2: Find ‘Manage Notifications’

Now you’re heading to the control panel for all your alerts.

  • From the menu that appears, tap on your profile name at the top.
  • On the next screen, scroll down a bit and tap on the option that says ‘Manage Notifications’.

Step 3: Choose Your Alerts

Welcome to your notification command center! Here you’ll see a simple list of all the ways Paytm can contact you. It will look something like this:

  • Push Notifications: These are the pop-up alerts from the app itself. Great for instant payment info.
  • Email: Perfect for getting monthly summaries or important receipts.
  • WhatsApp: A handy option for getting things like travel ticket confirmations.
  • Payment Notifications: Specific alerts just for your transactions.

Beside each option, there’s a simple on/off switch.

  • To turn notifications ON, just slide the switch to the right. It will usually turn a color like blue or green.
  • To turn notifications OFF, simply slide the switch to the left.

That’s it! You can mix and match to create your perfect setup. For example, you can keep Push Notifications on for payments but turn off promotional emails. You are in complete control.

A Quick Note: App vs. Phone Settings

In short: Use the app to stop unwanted content and the phone to make wanted content quieter.

Paytm App Settings control WHAT you receive: Use this to turn categories like “Promotions” or “Reminders” completely on or off.

Your Phone’s Settings control HOW you receive it: Use this to manage sound, vibration, and whether an alert appears on your lock screen.

FAQs

I've turned on notifications, but I'm not receiving them. What should I do?

First, double-check the in-app settings. Second, check your phone’s system settings (as mentioned in the section above) to ensure you haven't accidentally blocked notifications for the Paytm app at the OS level. Finally, ensure your app is updated to the latest version.

If I turn off SMS notifications, will I still get my OTPs?

Yes. One-Time Passwords (OTPs) are essential for security and are not affected by your promotional or transactional notification settings. You will always receive OTPs.

Can I turn off ALL notifications from Paytm?

Yes, you can disable all toggles. However, for security, we strongly recommend keeping transactional notifications enabled on at least one channel (like Push or SMS) to monitor your account activity.

Can I easily turn the notifications back on if I change my mind?

Absolutely! The process is exactly the same. Just navigate back to Profile > Manage Notifications and slide the toggle to the right for any alert you want to start receiving again.

I have a Paytm for Business account. Are my notification options different?

Yes, they are. The Paytm for Business app has its own set of notification controls tailored for merchants. This includes the very popular voice alert confirmation for payments ("Paytm pe ₹100 prapt hue") which can be managed within the Business app's settings, often under 'Payment Soundbox' or 'Notification Settings'.

If I turn off promotional emails, will I still get my monthly account statement?

Generally, yes. Important documents like account statements are considered 'transactional' or 'informational' emails, not 'promotional' ones. Disabling marketing emails should not stop you from receiving these essential communications. However, it's always a good idea to check your email's spam folder just in case.

Do my notification settings sync if I use Paytm on multiple devices?

Yes. Notification preferences are tied to your Paytm account, not your device. So, if you disable email notifications on your phone, you will also stop receiving them on a tablet where you are logged into the same Paytm account.
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