We started in India and built Paytm specifically for Indian consumers and merchants. That meant understanding how India transacts every day, from QR payments at neighbourhood stores and instant UPI transfers to bill payments, mobile recharges, buying digital gold, and small businesses accepting digital payments for the first time.
Today, Paytm is much more than a UPI app. We have built a full-stack payments and financial services distribution platform that supports consumers and merchants across their everyday financial needs.
For consumers, Paytm helps manage everyday payments, recharges, bills, savings, and investments in one app. For merchants, we offer payment acceptance solutions including QR, Soundbox, card machines, and payment gateway services.
Why Millions of Indians Use Paytm for Everyday Payments
At Paytm, we focus on making payments simple, secure, and intuitive. The app is designed so users can complete the most common actions like Scan & Pay, UPI transfers, or bill payments in just a few taps.
We have also introduced features that give users more visibility and control over their payments. Our Monthly AI Spend Summary automatically categorises expenses across shopping, travel, groceries, and utilities, helping users better understand their spending patterns. Features like Hide Payments allow selected transactions to be removed from payment history for additional privacy, while downloadable UPI Statements in Excel and PDF formats make expense tracking and tax filing easier.
Our redesigned Paytm app also brings AI-led experiences that organise spends, simplify payment history, and make everyday money management easier. The app includes a faster QR scanner with automatic flashlight activation, pinch-to-zoom scanning, and a more intuitive payment flow.
What Consumers Can Do on Paytm
Consumers use Paytm for a wide range of everyday payment and financial services.
Make UPI Payments and Transfer Money
Users can:
- Send money to any UPI ID
- Transfer money directly to bank accounts
- Pay contacts instantly
- Scan QR codes at shops
- Make online merchant payments
- Set up recurring payments using Paytm UPI AutoPay
We also offer Personalised UPI IDs that help users avoid sharing their mobile numbers during payments.
Use Smart UPI Features
We have introduced several features designed to make payments faster, smarter, and more organised:
- Monthly AI Spend Summary: Automatically categorises spends across shopping, groceries, travel, and utilities using AI-powered insights, providing a clear overview that simplifies budgeting and helps you stay on top of your spending.
- Hide Payments: Allows users to remove selected transactions from the main ‘Balance & History’ section, with a left swipe.
- Download Paytm UPI Statement: Enables detailed UPI statements to be downloaded in Excel or PDF format for any time period you choose, for tracking expenses and tax filing
- Receive Money QR Widget: Places Paytm UPI QR code on the mobile homescreen to collect payments without opening the app.
- Scan and Pay Widget: Lets users scan QR codes directly from the phone homescreen for faster payments.
- Favourite Contacts: Allows users to pin frequently paid contacts at the top enabling quick repeat payments.
- Payment Reminder: Lets users set up alerts for recurring monthly payments like school fees, house help salaries, and monthly expenses so you never miss a due date.
- Magic Paste: Removes the need to manually type bank details, by allowing you to simply copy a WhatsApp message with payment information, paste it into Paytm, and have the app automatically detect and fill in the account and IFSC details instantly.
- Built-in Calculator: Helps users quickly add up amounts right on the payment screen before completing a transaction.
- Pocket Money enables teenagers to make secure UPI payments under parental supervision, without needing a separate bank account
Recharge Mobiles and Pay Bills
Beyond payments, users can recharge prepaid mobile numbers, recharge DTH connections, pay electricity, water, gas, and broadband bills, recharge FASTag, and access metro recharges directly through the app. We support major operators and providers across India including Jio, Airtel, Vi, and BSNL.
Access Financial Services and Wealth Products
Beyond payments, users can also access financial products and wealth services on Paytm.
These include:
- Paytm Postpaid for eligible users who want to pay now and settle bills later
- Paytm Gold backed by MMTC-PAMP
- Gold Coins on every payment
- Mutual Funds and SIPs through Paytm Money
- Stock Investing and Margin Trade Funding through Paytm Money
What Merchants Can Do on Paytm
Paytm powers payments for millions of merchants across India, from neighbourhood kirana stores and pharmacies to restaurants, salons, retailers, and large businesses.
We built our merchant ecosystem around what Indian businesses need every day: simple payment acceptance, fast settlements, reliable payment confirmations, and easy business management. Today, merchants can accept payments online and offline using Paytm Payments QR, Paytm Soundbox, Paytm All-in-One Card Machine, and payment gateway solutions, all connected through the Paytm for Business platform.
Accept Payments with Paytm QR
Paytm QR helps merchants accept payments from all UPI apps without any customer app lock-in. It is designed for businesses of all sizes, from local kirana stores to large retail chains, and enables merchants to start accepting digital payments within minutes.
For larger businesses with billing counters and POS systems, Paytm Dynamic QR generates a unique QR code for every transaction with the bill amount already pre-filled. This helps reduce manual errors, speeds up checkout, and simplifies reconciliation.
Use Paytm Soundbox for Instant Payment Alerts
We pioneered the Soundbox category in India by introducing real-time audio payment confirmations for merchants. Today, Paytm Soundbox devices are placed on crores of merchant counters across India.
In 2025, we launched the Paytm AI Soundbox, India’s first AI-powered business device for small and medium businesses. It brings AI-powered business insights and smarter merchant experiences directly to storefronts.
Accept Card and EMI Payments
For merchants handling higher-value transactions, Paytm All-in-One Card Machine support debit cards, credit cards, UPI payments, and EMI options in one device.
The device also helps merchants with payment tracking, settlement management, GST reporting, and business insights through the Paytm for Business app.
Accept Online Payments
Businesses can also use Paytm Payment Gateway solutions to accept online payments across websites and apps. Today, our merchant ecosystem supports 4.9 crore registered merchants across India, making Paytm one of the country’s largest merchant payments platforms.
Paytm’s Growing Consumer and Merchant Payments Network
Today, Paytm supports one of India’s largest payments ecosystems across consumers and merchants. In Q4 FY 2026, our merchant network reached 4.9 crore registered merchants, including 1.51 crore subscription merchants and devices across QR, Soundbox, and card payment solutions. During the quarter, merchant payments processed through the platform reached Rs 6.5 lakh crore across 1,530 crore merchant payment transactions.
Our consumer UPI payments also continued to grow at 2.2 times the industry growth rate, while merchant payments increased 27% year-on-year, reflecting the growing adoption of Paytm across everyday payments and business transactions in India.
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