What is mPassport Seva and How to Apply for Passport Through mPassport Seva App?

The traditional processes of passport application and renewal have often involved long queues, extensive paperwork, and a significant investment of time and effort. However, with the advent of technology, governments around the world have embraced digital solutions to streamline their services and provide citizens with a more convenient and accessible experience. One such initiative is the mPassport Seva system, a mobile application designed to revolutionize the passport application and inquiry process.

In this blog, we will explore the mPassport Seva system, its features, and how it has transformed the passport services landscape. We will delve into the benefits it offers, the ease of use, and the various functionalities that make it a preferred choice for passport applicants. 

About mPassport Seva

mPassport Seva is a mobile application developed by the Government of India to provide citizens with a convenient and efficient way to access passport services. It is an initiative by the Ministry of External Affairs (MEA) to transform the traditional passport application and inquiry process into a digital and user-friendly experience.

With the mPassport Seva app, users can avail a wide range of services related to passport applications, status tracking, and general inquiries. It aims to simplify the entire passport management process by offering a seamless and accessible platform for citizens to interact with the passport authorities.

The app offers a variety of features that enable users to apply for a new passport, renew an existing one, or make changes to their personal information. It provides step-by-step guidance on filling the application form, uploading required documents, and scheduling appointments at Passport Seva Kendra (PSK) centers.

One of the key features of mPassport Seva is its ability to track the status of passport applications. Users can easily check the progress of their application, from submission to police verification to dispatch of the passport. This real-time tracking feature eliminates the need for frequent visits to passport offices and provides applicants with peace of mind.

Additionally, the app offers a comprehensive list of frequently asked questions (FAQs) and general information related to passport services. Users can find answers to common queries, understand the necessary documents and fees, and get guidance on various passport-related processes.

Services Provided by the mPassport Seva App

mPassport Seva is an all-inclusive app with all the details you need to know about the passport. The services offered by the Passport Seva app are –

• Fundamental services: The app offers passport registration, application, payment, and appointment scheduling services. For appointment scheduling, you can check the available dates for the passport application procedure at the closest passport office using the “Appointment Availability” option.

• Locating centres: Users can find a Passport Seva Kendra (PSK) or District Passport Cell (DPC) within the app. Indian nationals residing abroad can find details about foreign embassies and posts. Some regions also provide information on local Police Stations.

• Fee Calculator: The app includes a fee calculator feature that enables users to determine the required fee based on the specific service and submission method, ensuring transparency and accuracy in fee calculation.

• Provides a guide on the documents needed: The “Document Advisor” feature offers assistance with the necessary documents you must carry with your application for a new passport to the passport office. This feature informs users of all the documents needed to obtain a new passport or if they want to reissue one. It also lists the required documents for a Diplomatic Passport, GEP background checks, and other services.

• Status and tracking of passport: Users can track the status of their passport applications using their file number and date of birth. Additionally, for dispatched passports, the app allows users to track the delivery status, providing peace of mind and transparency.

Procedure to Apply for Passport through mPassport Seva App

To apply for a fresh passport via the mPassport Seva app, here’s a step-by-step process:

• For the mPassport Seva app download, go to the Google Play Store or iOS App Store. 

• mPassport Seva login will be required. If you are an existing user, log in using an active user ID via the “Existing User login” bar. 

• If you’re utilising the services for the first time, you must register by tapping the “New User Registration” option.
  • Fill in your personal information for a new ID, such as your name, address, and birthdate.
  • A drop-down menu will be displayed; select the passport office nearest to you.
  • Submit your information, including your name, birth date, email address, etc.
  • Next, enter a unique login ID and password.
  • Choose a security question and response so that you can retrieve your password when needed.
  • Carefully type the captcha code and press “Submit”.
  • You’ll receive an email on the registered email ID from the passport office with the verification link to get your account activated.
  • When you click the verification link, a new webpage will open to confirm your login ID.
  • After validating your account, close the app and reopen it.

• Now select the “Existing User” option and type in the captcha code, login ID, and password.

• Next, tap the “Apply for a new passport” option.

• Adhere to the instructions on the application and complete the form.

• Pay the applicable fee by choosing your preferred mode of payment.

• It is crucial to get your documents verified as well. For that, schedule an appointment at the nearest passport centre.

Also Check: Raise A Passport Enquiry & Passport Customer Care Numbers

Procedure to Monitor Application Status Using mPassport Seva App

mPassport Seva app also provides the facility to monitor the status of new passport applications using the “Status Tracker” feature. In just three steps, users can easily track the status.  

• Click on the “Status Tracker” button.

• Tap on the button that says “Application Status”.

• Users must enter the details, which include the date of birth and file number, before clicking the “Track” option.

Also Read: Check Your Passport Application Status