One thing is for sure, at Paytm we take your privacy and security as our priority and your money is as safe as in a bank! Paytm as of now has over 66 million digital wallets, and we ensure complete protection of our user’s privacy and there’s a lot of effort which goes behind in giving our users a smooth experience. As an organization specializing in digital payments space, we will continue to do all that is required to make your experience as secure and convenient as possible.
We wanted to take this opportunity to bring up the three most important things that every one of you must be aware of while transacting online.
Rule Of Thumb #1
Paytm will never ever ask via phone or email for your Net-Banking/Credit/Debit card details. So, we would request all our customers to not fall prey to any such offer/scheme where you’re asked to give any of your confidential details!
And, even if somebody approaches you saying “s/he is calling from Paytm” asking you directly for the details of your bank account on any pretext such as refunding money to your account, validating a transaction and so on, then we request you to please report it to us or simply disconnect the call.
Rule Of Thumb #2
Never fall prey to unofficial links you find all over the internet and on social media platforms like Facebook asking you to submit their Paytm Wallet details promising false benefits. You might find a website that looks very similar to the one you know about. The best way to avoid such a problem is to look at the URL bar for the lock sign.
While using Paytm App or Paytm Website, always make sure that the domain name starts from
Please don’t trust or transact on offers listed on unofficial web-pages/apps. If you come across such spoof links especially on social media platforms like Facebook, please report it to us and we will take necessary action.
Example of a fraud offer:
Rule Of Thumb #3
Always remember that the details of your NetBanking, debit or credit card account (especially passwords) andyour Paytm account details such as login password, OTP for transactions are nobody else’s business and they should never be shared with any one. For our part, we will never ask you for that ever.
Be it any channel, on social media/ via telephone/email/written correspondence, Paytm will never ask you to disclose your confidential details.
We hope that this helps all Paytm users to conduct transactions safely all across the web. In case of any concerns or queries to just get more information, we are always listening at email@example.com. Feel free to write in anytime.