Paytm, HDFC ERGO Launch ‘Payment Protect’, a one-of-a-kind bite-size Insurance Policy, to Protect Mobile Transactions up to Rs 10,000

byDilip PrasadDecember 19, 2022
The policy has been designed to protect customers and drive adoption of mobile payments
The policy has been designed to protect customers and drive adoption of mobile payments

We have today launched ‘Paytm Payment Protect’, a group insurance plan in association with HDFC ERGO General Insurance, a leading general insurance company of India, to insure transactions made through UPI across all apps and wallets. 

With this new insurance offering, which comes at a cost of as low as Rs 30 per annum, users can now secure themselves against mobile fraudulent transactions up to Rs 10,000. Higher cover options for cover up to Rs 1 Lakh per annum will soon be added to the product. 

As a first-of-its-kind offering, this product is aimed to further enhance the trusted digital payments experience and increase the adoption of the same in the country. We are a pioneer of mobile payments, with a trusted and vast reach, which HDFC ERGO will now leverage to drive its affordable and comprehensive insurance plans. 

“We are the pioneers of mobile and QR payments in India, with customer safety being our top priority. We are offering an insurance cover with convenient claims with a vision to  safeguard users and fight cyber crimes. Our partnership with HDFC ERGO is aligned with our mission of spreading financial awareness and propelling safer digital payments adoption in the country.” 

Bhavesh Gupta, CEO of Lending and Head of Payments at Paytm 

“The use of mobile wallets and UPI has increased exponentially, especially after the pandemic. While it brings ease and convenience, it also makes one susceptible to cyber frauds. We are excited to partner with Paytm as this asserts our pledge to provide innovative solutions to mitigate cyber risks in today’s digital era. Our comprehensive insurance offering, coupled with Paytm’s digital access, will boost digital growth and ensure financial inclusion along with protection from cyber frauds across the country.”

Parthanil Ghosh, President, Retail Business, HDFC ERGO General Insurance

We are the leading fintech innovator of India. Recently, we launched UPI interoperability, where our users will be able to make UPI transactions to any mobile number across all UPI payment apps even if the recipient is not registered with us. This further deepens Unified Payments Interface (UPI) interoperability and roots for the adoption of mobile payments. 

To secure all their future digital transactions, consumers can get ‘Payment Protect’ in two simple steps:

  1. Search for ‘Payment Protect’ on the Paytm app 
  2. Enter the name, mobile number and tap on ‘Proceed to Pay’  

For detailed policy terms, conditions and exclusions, please visit

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