We have today announced the launch of Paytm AI Soundbox, India’s first AI business device for small and medium businesses, helping them operate more efficiently and leverage the power of AI in their everyday operations. The launch was unveiled at the Global Fintech Festival (GFF) today, where we have showcased how artificial intelligence can simplify and strengthen everyday business operations for merchants. The device includes an AI assistant that interacts with merchants in 11 local languages, providing real time insights and answers modeled on their payments and business performance. Merchants can talk to our AI Soundbox to access intelligence that supports smarter operations, making it a true AI business assistant.
With this launch, we have introduced a new era of intelligent devices for businesses in India, aimed at empowering the country’s diverse merchant community across neighbourhood stores, cafés, and retail chains. The built in Paytm Button provides quick access to assistance and key payment updates, helping merchants track collections and manage their business easily through both voice and screen.
Built on an Android based system, it combines advanced software with smart design to bring greater flexibility and scalability for future updates. Equipped with dual displays, including a front touchscreen for easy interaction and a top display for instant updates, the Paytm AI Soundbox offers a clear and convenient interface for merchants. It supports dynamic QR, tap, and insert card transactions, delivering an intuitive experience that fits seamlessly into fast paced retail environments. The WiFi connectivity ensures stable performance in indoor locations such as restaurants and supermarkets, while 4G support keeps transactions running smoothly in outdoor or high traffic areas.
“From bringing QR code based mobile payments to innovating the mass scale trust device, Soundbox, we are now entering the intelligence age with multiple AI first products. With Paytm AI Soundbox, we are making the power of AI accessible to small and micro businesses across the country. We believe AI can help small businesses scale faster and enable large enterprises to operate with greater efficiency and intelligence. We remain committed to making AI inclusive, reliable, and safe for everyone to use,” said Vijay Shekhar Sharma, Founder & CEO – Paytm.
India is entering the intelligence revolution, where the power of AI will drive the next wave of growth and help small businesses scale. As a homegrown fintech pioneer, we are leading the way in making India AI enabled. Through our AI first approach, we are creating technology that builds trust, enhances efficiency, and empowers millions of merchants to operate with confidence and scale sustainably.
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