Receiving repeated UPI payment requests from unknown users can be annoying and, in some cases, may be part of a scam. While you cannot block a UPI ID at the network level, you can decline payment requests, report suspicious users, and take steps to protect your account.

How to Manage Unwanted UPI Payment Requests

1. Open the Paytm app.
2. Go to the Payment Requests or the relevant transaction/request.
3. Review the request carefully before taking any action.
4. Tap Decline if you don't wish to approve the payment request.
5. If the request appears suspicious or fraudulent, use the Report option (if available) or contact Paytm Help & Support to report the user.

How to Stay Safe from Unwanted UPI Requests

• Never approve payment requests unless you recognize the sender.
• Always verify the sender's name and UPI ID before authorising a payment.
• Never share your UPI PIN with anyone.
• Report suspicious payment requests immediately through the Paytm app.
• Enable Paytm Security Shield and other security features for added account protection.

Important Things to Know

• You cannot block a UPI ID across the UPI network.
• Declining a payment request does not block the sender from sending another request in the future.
• If you suspect fraud or receive repeated suspicious requests, report them through the Paytm app or contact your bank.
• If you've accidentally authorised a fraudulent payment, report it immediately by calling the 1930 Cyber Fraud Helpline, informing your bank, and raising a complaint through Paytm Help & Support.