Cashback for flight bookings is not instant. It is usually credited only after the flight has successfully been flown and confirmed by the airline, or after a specific waiting period.
What You Should Know:
- Credit Timeline: The cashback is typically credited to your primary payment source within 24 hours of the flight's scheduled departure date (or a few days after completion of the journey), not the booking date.
- Check Offer Rules: Always review the specific terms and conditions of the offer you used. Check if there are any minimum transaction values, specific payment methods, or other eligibility criteria that might cause a delay or rejection.
- Check Status:
- Go to the "My Orders" section in the Paytm app and select the flight booking.
- Check the order details for any mention of the cashback status or an associated promo code status.
Next Steps (If Delayed):
If the cashback is still pending more than 72 hours after your flight departure date, raise a query through the "Help & Support" section for that specific flight booking in the Paytm app.