Paytm facilitates transactions for many services, but cancellation policies are set by the individual service provider or merchant, not Paytm directly.

General Guidelines

Service-Specific Rules Apply

• Recharges & Bill Payments: Generally non-cancellable once successful.

• Travel (Flights, Buses, Trains): Cancellation rules (timelines, fees) are set by the airline/operator/railway.

• Movie/Event Tickets: Often non-cancellable and non-refundable.

• Online Shopping/Goods: Policy depends on the specific seller/e-commerce platform.

• Gift Vouchers: Typically non-cancellable.

How to Cancel

• Within Paytm App: For some services (e.g., travel), look for a "Cancel" option in "My Orders" or "Passbook."

• Contact Provider Directly: If no app option exists, or for most services, you must contact the respective service provider (e.g., airline, merchant) directly for cancellation.

• Paytm Support (for guidance): If you need help finding provider contact info, Paytm Customer Support can assist via the 'Help & Support' section.

Refunds

If a cancellation is successful and a refund is due, it will follow the service provider's policy and be credited back to your original payment source. Processing times vary.

Important: Always read the cancellation terms of the specific service provider before making a payment. Act quickly for cancellable services.