Online scams are becoming increasingly sophisticated. Protecting your Paytm account requires vigilance and awareness of common fraud tactics. Follow these steps to keep your account secure.

Essential Security Tips

1. Never Share OTP or UPI PIN

• OTP (One-Time Password) and UPI PIN are confidential. Paytm or any legitimate entity will NEVER ask for these.
• If someone calls asking for your OTP or PIN, it's a scam. Hang up immediately.

2. Verify Before You Pay

• Always verify the recipient's details before sending money.
• Be cautious of 'Request Money' links—scammers may send payment requests disguised as refunds.

3. Beware of Phishing

• Don't click on suspicious links received via SMS, email, or social media.
• Always download the Paytm app from official sources (Google Play Store or Apple App Store).

4. Enable Security Features

• App Lock: Enable PIN or biometric authentication for the Paytm App.
• Two-Factor Authentication: Keep your registered mobile number secure.
• Transaction Alerts: Enable notifications for all transactions.

5. Recognize Common Scam Tactics

• Fake Customer Care Numbers: Scammers post fake helpline numbers online. Always use official Paytm support.
• Lottery/Prize Scams: If you're asked to pay to receive a prize, it's a scam.
• Remote Access Apps: Never install screen-sharing apps like AnyDesk or TeamViewer at someone's request.

What to Do If You Suspect Fraud

• Immediately change your password and log out of all devices.
• Report the incident via '24x7 Help' in the Paytm App.
• If money was lost, also file a complaint with the Cyber Crime Portal (cybercrime.gov.in).

Stay vigilant and protect your hard-earned money!