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The inability to add money to your Paytm Balance using Net Banking typically stems from one of four main issues:

  • Bank Transaction Limits: Your source bank may have a daily or per-transaction limit for online transfers, which you have either met or exceeded.

  • Insufficient Balance: The amount you are attempting to add is greater than the available balance in your linked bank account.

  • Credential Errors or Downtime: You may have entered incorrect Net Banking login details, password, or the One-Time Password (OTP). Alternatively, your bank's Net Banking service could be facing temporary technical downtime.

  • Regulatory/System Restrictions: The receiving Paytm instrument (such as a Gift Voucher balance or the general stored value account) may have reached a technical limit, or the transaction is being restricted due to temporary system-wide updates or regulatory requirements on the Paytm platform.

Actionable Steps:

  • Verify your available bank balance and check your bank's daily transaction limit.

  • Ensure you are entering the correct Net Banking credentials and OTP.

  • Check if you are trying to add money into a restricted instrument (like a Gift Voucher balance) that may have a limit (e.g., ₹1,00,000 maximum balance).

  • Wait a few minutes and try the transaction again, as temporary technical glitches often resolve quickly.

  • If the problem persists, try using a different bank account, a different payment method (like UPI), or contact your bank/Paytm Support.

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