To ensure a safe and secure money transfer on Paytm, follow these essential security practices:

• Activate Paytm Security Shield: Utilize the Paytm Security Shield feature to add an extra layer of security, requiring authentication every time you open the app, even if your phone is unlocked.

• Never Share Your OTP or PIN: Your UPI PIN and the One-Time Password (OTP) are strictly confidential. Never share them with anyone, including people claiming to be from Paytm, bank, or police.

• Verify the Receiver: Double-check the recipient's VPA (Virtual Payment Address), mobile number, or bank account details before hitting 'Send'. Always confirm the recipient's name that appears before authorizing the transfer.

• Remember: No PIN to Receive: You never need to enter your UPI PIN or any password to receive money. If you are asked for a PIN or OTP to receive a payment, it is a scam; immediately disconnect.

• Use Screen Lock and Strong Password: Protect your phone and the Paytm app with a strong screen lock (PIN, pattern, or biometric) and keep your Paytm password complex.

• Beware of QR Code Scams: Be cautious of scanning unknown QR codes. Only scan codes provided by verified merchants or known contacts for making a payment.

• Update Your App: Always use the latest version of the Paytm app. Updates include security patches and new fraud protection measures.

• Report Phishing: If you receive suspicious calls, SMS, or emails asking for personal details, report them immediately to Paytm Customer Support and never respond to them.

Key Safety Rule:

Your UPI PIN is only required when you are sending money or checking your bank balance.