News synopsis
- NHAI launches ‘Rajmargyatra’ mobile app to enhance highway user experience in India.
- The app offers comprehensive information about Indian National Highways, nearby services, and real-time weather updates.
- Users can report highway-related issues through the app, with automated escalations for prompt resolution.
- ‘Rajmargyatra’ integrates with bank portals for FASTag services and promotes safer driving with over-speeding notifications and voice assistance.
In a significant move to improve the highway user experience, the National Highways Authority of India (NHAI) announced the launch of the ‘Rajmargyatra’ mobile application. The user-centric app, as per the Ministry of Road Transport and Highways’ press release, represents a major advancement in providing travelers with comprehensive information about Indian National Highways and an effective mechanism for addressing complaints. The app is currently available in Hindi and English languages, and users can download it from both Google Play Store and iOS App Store.
The ‘Rajmargyatra’ app boasts several key features aimed at facilitating smoother journeys on highways. Acting as a centralized repository, the app provides essential information for National Highway users. It offers real-time weather updates, timely broadcast notifications, and details about nearby toll plazas, petrol stations, hospitals, hotels, and other vital services, ensuring a secure and seamless travel experience.
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One of the app’s standout features is its integrated complaint redressal and escalation system. Users can effortlessly report issues related to the highway, and they have the option to submit geo-tagged videos or photos to enhance clarity. The app assures prompt addressing of registered complaints, with automated escalations to higher authorities in case of delays. Moreover, users can monitor the progress of their grievances for increased transparency.
The ‘Rajmargyatra’ app also integrates its services with various bank portals, simplifying FASTag recharge, monthly pass acquisition, and other FASTag-related banking services—all accessible within a unified platform.
“Know: How to do FASTag Recharge on Paytm?“
To encourage safer and more responsible driving practices, the app includes features like over-speeding notifications and voice assistance.
The enhancements brought by the ‘Rajmargyatra’ app aim to establish a user-friendly and streamlined experience for highway travelers. By offering comprehensive information, efficient complaint resolution, and integrated services like FASTag management, the app strives to foster safer and more enjoyable journeys on Indian National Highways.
