The customer care department of the income tax department of India is always prompt in assisting taxpayers in case they face any issues or have any queries. The Income Tax Department has kept its best foot forward in setting up this helpline to increase taxpayers’ convenience and ensure that the process remains hassle-free.
Many individuals have issues or questions about filing income tax returns, refunds, login procedures, etc., and they can reach out to the income tax customer care desk to find a solution to their queries or questions. To learn more about the different customer care helpline and other associated details, go through the sections below.
Income Tax Customer Care Number (Toll-Free)
Refer to the table to know about different email IDs and income tax helpline numbers that will help one to communicate with the Income Tax department.
| Name of Department | Contact Details and Availability |
|---|---|
| TDS Centralised Processing Centre (TRACES) | 1800 1030344 (Toll-free) or +0120 4814600 (TRACES helpline number)(available between 8 a.m. to 10 p.m)(Monday to Saturday) |
| Aaykar Sampark Kendra | 1800 180 1961 (income tax toll free number) or 1961(available between 8:00 am to 8:00 pm) (Monday to Saturday) |
| Tax Return Preparer Scheme | 1800 1023738 (Helpline) |
| Tax Information Network-NSDL | +912027218080 (Income tax Helpline)(available between 7:00 am to 11:00 pm) (Monday to Sunday) |
| e-filing of income tax return | 1800 419 0025, or +918046122000 or 1800 103 0025 or +918061464700 (e filing customer care number) (available between 8:00 am to 8:00 pm ) (Monday to Friday) |
| Rectification or Refund | 1800 1034455 (Income tax refund customer care number)(available between 8:00 am to 8:00 pm ) (Monday to Friday) |
| PAN/ TAN | 020-27218080 or 033-40802999(available between 7 a.m to 11 p.m)(All days) |
Departments and Their Activities
| Departments | Activities |
|---|---|
| e-filing and Centralised Processing Center | e-filing of ITR or Forms, Income Tax Processing related queries, other services, rectifications, and refunds |
| TDS Reconciliation Analysis and Correction Enabling System | TDS statement related queries, processing Form 15CA, Form 16, and Tax Credit |
| AIS and Reporting Portal | Responding for e-campaigns or e-verifications an queries related to the TIS, AIS, and SFT Preliminary response |
| Tax Payer Demand Facilitation Center | Providing facilities for outstanding tax demand resolution |
| Tax Information Network – NSDL | Processing PAN and TAN related queries |
| Queries about | Income tax customer care Email IDs |
|---|---|
| Income Tax return (For ITR 1 to ITR 7) | [email protected] |
| e-Pay Tax service | [email protected] |
| Tax Audit report (Form 3CA-3CD, 3CB-3CD | [email protected] |
| Other issues | [email protected] |
Things to Know About Income Tax Department Helpline Number
Here are the following pointers that you must keep in mind about the income tax department contact number:
- Refrain from sharing any credentials related to debit cards, credit cards, bank accounts, etc.
- Avoid sharing IDs and passwords via SMS and email IDs.
- It is important to know that officials calling from the Income Tax Department customer care number will not ask for any kind of OTP or PIN over SMS or email.
What Are the General Queries Taxpayers Convey Through Income Tax Customer Care?
Here are the following pointers that you must keep in mind about the income tax department contact number:
- The majority of taxpayers have queries related to the particularities of Income Tax returns.
- People also have issues related to tax refunds or ITR processing along with different types of refund, intimation, and rectification.
- There are many instances when one wants to rectify the mistakes in their ITR.
- In addition, there are TAN and PAN-related discrepancies. The process involved in e-filing of the ITR or forms. There are queries with respect to Form 15CA processing, Form 16, TDS statement, and Tax credit (Form 26AS).
It has been seen that the concerned official from the Income Tax department shared the link that will redirect one to the online form that taxpayers can fill out to get solutions for their queries. While many questions are answered directly, some need taxpayers to go through this process. The TAT (Turnaround time) for resolving the queries of the taxpayers is not specified anywhere. But you can expect a quick resolution of your questions.
Read more: How to Pay Your Income Tax Online with Challan 280
Conclusion:
The Income Tax Department is always ready to address the income tax complaints, queries or grievances of the taxpayers. Hence, they have rolled out different avenues that will allow them to get instant responses regarding any of the issues that the taxpayers are facing managing the income tax portal or general income tax-related issues.
How can I connect income tax to customer care?
How do I complain about my ITR refund?
