Video KYC

byPaytm Editorial TeamLast Updated: August 19, 2025

Definition

Video KYC (Know Your Customer) is a digital method of verifying a customer’s identity through live video interaction.

Process

Customers show their documents and face a bank official over a secure video call, eliminating the need for physical visits.

Benefits

  • Saves time and travel
  • Convenient remote verification
  • Secure and RBI-approved process

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