How to Check FASTag Balance Online, via Mobile, SMS & UPI

byPaytm Editorial TeamLast Updated: September 18, 2025

It's important to monitor your FASTag balance to ensure smooth toll payments, and avoid getting blacklisted, and any other inconvenience due to insufficient funds. There are five easy ways to check your FASTag balance: using the MyFASTag App, Paytm App, through vehicle number, SMS, or contacting the NHAI Customer Care Number.

how to check fastag balance

Just like you never leave home without checking your phone battery, checking your FASTag balance should become a daily habit. The best part? It’s super easy and instant.You can do it while having your morning chai, during lunch break at the office, or even while waiting for your train. No more surprises at toll plazas or worrying about insufficient funds!

Here’s a quick guide to the easiest ways to check your FASTag balance online. 

What is FASTag?

FASTag is a Radio Frequency Identification (RFID) tag that automatically deducts toll charges from your prepaid account when you pass through toll plazas. Regular balance checking ensures you never run out of funds during your journey, avoiding delays and potential penalties.

Official Ways to Check FASTag Balance

1. FASTag Balance Check via Missed Call Service

NHAI provides a missed call facility for users of the NHAI prepaid wallet FASTag.

  • Give a missed call to +91-8884333331 from your registered mobile number.
  • You will receive an SMS with your wallet balance.
  • If multiple FASTags are linked to the wallet, the SMS will show the cumulative balance. Thereafter, if any of the vehicle has got a low balance, a separate SMS shall be sent at the registered mobile number, showing low balance.

Important: This service works only for users with NHAI prepaid wallet-linked FASTags. Bank-issued FASTags linked directly to your savings/current account are not supported.
Source:
PIB

2. FASTag Balance Enquiry via “My FASTag” App (IHMCL/NHAI)

The My FASTag app, developed by IHMCL (Indian Highways Management Company Ltd.), allows all users to:

  • Log in with registered mobile number.
  • View wallet balance, recharge history, and linked vehicle details.
  • Recharge FASTag using UPI.

This is a bank-neutral app, meaning it can be used for tags issued by any NETC-certified bank.

3. FASTag Balance Check via Issuing Bank Portal / Mobile App

If your FASTag was issued by a bank , you can log in to the bank’s FASTag portal or mobile app.

  • Balance is displayed along with transaction history.
  • Works for both prepaid-wallet FASTags and those directly linked to bank accounts

4. FASTag Balance Check via SMS Alerts

Every toll transaction triggers an SMS alert to your registered mobile number. The SMS contains:

  • The toll amount deducted.
  • The remaining balance in your FASTag wallet (if applicable).

This helps you keep track of deductions automatically, though it does not allow “on-demand” enquiries.

5. FASTag / Tag Status Check via NETC Portal (NPCI)

The NETC (National Electronic Toll Collection) portal allows you to check your tag status:

  • Enter Vehicle Registration Number (VRN) or FASTag ID.
  • Verify if the FASTag is active/inactive and linked properly.

While this does not always show balance, it is useful to confirm your tag’s operational status. Source: NPCI

FASTag Annual Pass: A New Addition

The government recently introduced the FASTag Annual Pass, effective 15 August 2025, to simplify toll payments for frequent travellers on National Highways (NH) and National Expressways (NE).

Key Features of the Annual Pass

Source: PIB Notification

How Does the Annual Pass Affect Balance Checks?

  • For eligible tolls (NH/NE), no deductions occur from your FASTag wallet until 200 crossings or 1 year ends.
  • Your FASTag wallet is still used for state highways or other tolls not covered.
  • Balance enquiries will show your wallet balance as usual, but you must also track Annual Pass status (validity & number of crossings used) through the NHAI system.

This means you need to monitor both your FASTag balance and your Annual Pass usage status.

How to Recharge FASTag on Paytm?

Step 1: Open the Paytm app and use the search bar.

Step 2: Type “FASTag” and select FASTag Recharge.

Step 3: Choose your FASTag issuing bank, enter your vehicle number, and tap Continue.

Step 4: Select payment mode, enter your PIN, and complete the transaction.

FAQs

How can I check my FASTag balance?

You can check via missed call service, the My FASTag app, bank portals, SMS alerts, or NETC portal (for status).

Can I check FASTag balance with vehicle number?

Yes, the NETC portal allows you to check FASTag status using your Vehicle Registration Number.

Is there an SMS number for FASTag balance check?

No direct “balance enquiry” SMS, but you get SMS alerts after each toll transaction with the remaining balance.

Can I know my FASTag balance through missed call service?

Yes, by giving a missed call to +91-8884333331 (only for NHAI prepaid wallet FASTags).

How does the FASTag Annual Pass change balance checks?

For NH/NE tolls covered under the pass, no deductions occur until you exhaust 200 crossings or 1 year. But your balance still matters for other tolls and after the pass ends.
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