Is your Credit Card Lost? Apply for Lost Credit Card & Take These Steps!

byMehak BaglaLast Updated: June 13, 2023
How to Apply for Lost Credit Card

While credit cards are pretty comfortable and convenient to use in comparison to cash, it is equally challenging to keep them safe. Just as you can easily lose some cash, you may also lose your credit card in the blink of an eye. Hence, it is essential to know how you can keep away from losing your credit card and what you should do, if your credit card is lost.

Here’s a complete guide!

What would Happen if You Lose Your Credit Card?

A credit card has access to all your personal information, and has a lot of monetary value. Hence, losing a credit card would risk your personal and financial stability, both at once. Additionally, there are also quite a number of frauds involved with credit cards, owing to the huge financial benefits that they have. Considering all this, you may have to witness these problems if you lose your credit card-

  • The thief or fraudster may use your lost credit card to make purchases and deduct amount from your credit limit
  • Your lost card may be used to steal your personal identity with the help of the account number mentioned on the card
  • Your personal information may be accessed by criminals for various fraudulent purposes such phishing scams taking place through phones, emails or social media channels
  • Fraudsters may copy your credit card passwords, pin codes, or skim your stolen credit card’s data using card readers
  • Your existing credit or loan accounts may also be used by the fraudsters, who could eventually change your email addresses and passwords and take control of all your existing accounts
Read More: How to Activate Credit Card: Step by Step Guide

Steps to Take if Your Credit Card is Lost or Stolen

Losing a credit card is a big deal, and as and when you realize that you have lost yours, you must take the necessary steps and act upon it. Failing to do so will land you into huge troubles.

Listed below are a steps that you must take immediately if your credit card is lost or stolen-

  • Inform Your Bank

Once you have all the required information ready with yourself, get in touch with the customer service executives of your bank and inform them about the same. Along with having a telephonic conversation, you should also write an email to them with all the details. This written account will help you and your bank keep a track of misplacement of your card and will help in the further process of re-application.

  • Block Your Lost Credit Card

The first thing to do when you realize that you’ve lost your credit card is to get it blocked. This is because the first thing that the thief/fraudster who finds your stolen credit card will do is take out all your money, and you definitely don’t want that to happen. Hence, getting your credit card blocked is one thing that you should do in an instant.

The next thing you need to do is collect all the information related to your credit card. This information should include your bank’s branch, your account number, your credit card’s number, the name on your card. Along with this, you will also need to provide information about the date and time when you noticed that your card was missing, the last time when you used your stolen credit card, and when and how did you inform your bank about your lost card.

  • Monitor Your Card’s Billing Statement

Right when you lose your card, you should start keeping a check on your credit card statement in order to check if your card is being monetarily misused by the thief/fraudster. There may also be cases when you lose your credit card and it is found by a genuine person who would try to return it back to you. Hence, monitoring your credit card’s billing statement is essential in identifying whether your credit card has been stolen or you have actually lost it somewhere. Additionally, if you find any suspicious activity on your credit card, inform the same to your bank immediately.

  • File an FIR

Since,there may be frauds involved in the losing of your credit card, it is important to file an FIR with the police. This would be beneficial for you in case the fraudulent party misuses your credit card or your personal information associated with the card. An FIR would also serve as a legal proof of your loss in case you decide to apply for a duplicate of your stolen credit card.

  • Deal with Unauthorized Charges

It is important to note that when you lose your credit card, there may be chances that you could be held liable for the losses that you incur. However, as per the guidelines laid down by the RBI, any losses/fraudulent transactions reported within 3 days of losing the credit card will be borne by the bank, and not the cardholder. Hence, it is important to keep your bank in loop, right from the beginning in order to avoid dealing with any unauthorized charges on your credit card.

Read More: Credit Card Fees & Charges That You Should Know About

How to Apply for Your Lost Credit Card?

If you have lost your credit card once, you must re-apply for a new one only if it is absolutely necessary. There may be situations where you don’t actually need a credit card but carry it only for the sake of it. In such cases, handling a credit card and keeping it safe could be challenging. Hence, re-apply only if you need it. Listed below are the steps to follow-

  • Visit the bank’s official website and log in to your account using your login credentials
  • Click on ‘Menu’ and go to the ‘Cards’ section
  • Click on the ‘re-issue’ or ‘service request’ option in the ‘Credit Cards’ section
  • Enter your card number and some personal details like your occupation, mobile number, monthly income, PIN code, etc., if prompted

Once you have filled out the form, you will receive the new card within a few working days at your mailing address.

Read More: How to Apply for a Credit Card - The Complete Guide to Credit Card

How to Keep Your Credit Card Safe?

Here are a few steps that you should take to prevent your credit card from getting lost or stolen-

  • Carry your credit card only where necessary
  • Do not share your credit card details with anyone
  • If you have closed your credit card or if it has expired, make sure to cut it into a few pieces through the credit card number and your name before throwing it away
  • Have all your credit card details such as card number, CVV, PIN, expiry date, etc. written somewhere safe
  • Monitor your credit card’s billing statement regularly. Any suspicious activity should be reported immediately
  • Never share any of your credit card details over the phone. Note that your bank executives would never ask you for any such information, and if anybody is doing so, it’s an absolute fraud

Apply For Credit Card

FAQs

How can I block my stolen credit card?

To block your stolen/lost credit card, you must call the customer service executives of your bank immediately. You will be asked to provide details of your credit card such as the card number, expiry date, and your name for the same.

How can I know if my credit card has been blocked or not?

Once your lost credit card gets blocked, you will receive a notification from your bank confirming the blocking of your card via SMS and/or email. If you do not receive any such notification, make sure to get in touch with your bank again to confirm the same.

Can I reactivate my lost credit card?

You cannot re-activate the same card that was lost. You will have to get that card blocked and a new credit card will be issued to you upon your request.

Can I track my credit card if I lost it?

If your credit card is lost, you need to report about it to your bank immediately. The bank will instantly block your credit card and will try to track it using the details of your lost credit card.

Can someone use my credit card with just the number?

Anybody who finds your credit card can use it using the credit card number and CVV mentioned on your credit card.

How do you block your card number?

You can block your credit card number simply by calling the customer support staff of your bank immediately when you find that your credit card is lost.

Can you get your money back if your credit card is stolen?

In some cases, your bank will be liable to pay you your money if your credit card is stolen. However, this does not always stand true and there are multiple terms and conditions under which this can be done. You are advised to go through all these terms and conditions before buying your credit card.

How much do you have to pay if your credit card is stolen?

In most cases, banks/credit card companies replace a lost or stolen credit card without asking for any additional charges.

Related News

NPCI Introduces Tier-Based RuPay Lounge Access Policy for 2025

The National Payments Corporation of India (NPCI) has introduced a new tier-based lounge access policy for RuPay cardholders, set to take effect on January 1, 2025. This updated policy, applicable at the RuPay Exclusive Lounge in Terminal 3 of Indira Gandhi International Airport, will categorize cardholders into four spending tiers, granting complimentary visits ranging from two to unlimited per quarter based on their expenditure. Access to the lounge will be processed through the RuPay Benefit Management System (RBMS), with participating issuers required to share cardholder details quarterly. Additionally, a technical update will increase the data element length for RuPay transactions from 19 to 30 digits, enhancing transaction processing. This new policy aims to enrich the travel experience for RuPay credit cardholders, offering premium services such as refreshments, Wi-Fi, and a tranquil environment away from busy terminals.
News Post: October 24, 2024

Key Credit Card Rule Changes in 2024: Updates from ICICI Bank, SBI Card, and HDFC Bank

In 2024, ICICI Bank, SBI Card, and HDFC Bank have introduced significant changes to their credit card rules, including updates to fees, benefits, and reward programs. These changes impact things like airport lounge access, fuel surcharge waivers, and reward points limits. For example, SBI Card increased finance charges and added fees for utility payments, while ICICI Bank removed rewards for government transactions. HDFC Bank introduced caps on reward point redemptions for Apple products and Tanishq vouchers. It's important for cardholders to understand these new rules to avoid extra charges and still benefit from their cards.
News Post: October 17, 2024

Equal Rewards for RuPay Credit Card UPI Transactions and More Network Choices!

Starting September 1, 2024, RuPay credit cardholders will receive the same rewards for UPI transactions as for regular purchases. The NPCI has mandated that banks must provide equal rewards for UPI payments with RuPay cards, except in rare cases where no fee is earned. Additionally, from September 6, 2024, you can choose your preferred card network (RuPay, Visa, Mastercard, etc.) when applying for or renewing your card. This new rule applies to banks with over one million active cards but excludes smaller banks and those using private networks.  
News Post: September 3, 2024

You May Also Like