HDFC Credit Card Customer Care Number: Call, Email, and 24×7 Toll-Free Support

byPriyanka JuyalNovember 12, 2024
credit card

This guide provides all the information you need to contact HDFC Bank Credit Card Customer Care for any credit card-related assistance. Whether you want to report a lost card, inquire about your statement, or clarify reward points, knowing the correct HDFC Credit Card Customer Care Number and other contact methods can make it easier to resolve your queries quickly.

1. HDFC Credit Card Customer Care Toll-Free Number 24×7

1.1 What is the HDFC Bank Credit Card Customer Care Toll-Free Number?

To provide round-the-clock support, HDFC Bank offers a dedicated credit card customer care toll-free number. By calling this number, you can reach HDFC’s customer service team 24×7 for any credit card-related assistance.

  • HDFC Credit Card Customer Care Toll-Free Number 24×7 (Across India): 1860 267 6161 / 1800 202 6161
  • Customers Traveling Abroad: +91 22 61606160

1.2 When Should You Call the HDFC Credit Card Customer Care Toll-Free Number?

Use the HDFC Credit Card Customer Care Number for situations like:

  • Reporting a lost or stolen card
  • Resolving billing or payment issues
  • Inquiring about reward points balance
  • Requesting card activation or deactivation
  • Reporting suspicious transactions

1.3 Regional HDFC Bank Credit Card Customer Care Numbers

For specific regions, HDFC Bank provides unique customer care numbers. Check the official HDFC website to confirm the contact number for your area.

2. How to Reach HDFC Credit Card Customer Care via Email or Regular Post

2.1 HDFC Bank Credit Card Customer Care Email ID or Regular Post Address

If you prefer email communication, you can also reach out to HDFC Bank’s customer care team for non-urgent inquiries. This is useful for written records of queries and can help avoid long wait times.

  • HDFC Credit Card Customer Care Email ID: [email protected]
  • For Regular Post: Manager, HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur PO Chennai – 600 041
  • For Courier: Manager, HDFC Bank Cards Division, # 8, Lattice Bridge Road, Thiruvanmiyur, Chennai – 600 041

2.2 Tips for Writing an Email or Regular Post to HDFC Credit Card Customer Care

Include the following details in your email for faster assistance:

  • Your full name and registered contact number
  • Last four digits of your HDFC credit card
  • A clear description of your query or issue
  • Any necessary attachments or documents

3. HDFC Credit Card Customer Care Support Through SMS

3.1 Using SMS for Quick Information Requests

For instant updates like balance or transaction history, you can use HDFC SMS banking. Just send the appropriate code with your registered mobile number, and you’ll receive a response directly on your phone.

  • SMS Format for HDFC Credit Card Balance Enquiry: Send “BALCC” and your last four card digits to 5676712

3.2 Common SMS Codes for HDFC Bank Credit Card Queries

Here’s a quick look at SMS codes for frequent inquiries:

  • BALCC: Get your credit card balance
  • TXNCC: Last transaction details
  • LMTCC: Check credit limit

4. HDFC Credit Card Customer Care Through Net Banking

4.1 Accessing HDFC Net Banking for Credit Card Support

Using HDFC Bank Net Banking, you can manage your credit card account without needing to call customer care. This platform provides services like statement viewing, payment, and issue reporting.

4.2 Steps to Use HDFC Net Banking for Credit Card Assistance

  1. Log in to HDFC Bank Net Banking.
  2. Select the Credit Cards option.
  3. Access services like statements, payments, or customer support.

5. Tips for Contacting HDFC Credit Card Customer Care Effectively

  • Use the Toll-Free Number for Immediate Issues: If your issue requires urgent attention, call the HDFC Credit Card Customer Care Toll-Free Number 24×7 for faster response.
  • Email for Non-Urgent Queries: For inquiries that don’t need immediate answers, using the HDFC Bank Credit Card Customer Care email can be a convenient option.
  • Consider SMS for Basic Updates: If you just need quick details, SMS banking codes can save you time and effort.

Conclusion: Having the right contact information for HDFC Bank Credit Card Customer Care makes resolving credit card queries straightforward. Whether you need the HDFC Credit Card Customer Care Toll-Free Number 24×7, email support, or SMS codes, HDFC provides multiple channels for customer assistance.

Note: To protect your account and personal information, never share sensitive details such as your OTP (One-Time Password), PIN, passwords, or any other personal identification details with anyone, including individuals claiming to be from HDFC. HDFC representatives will never ask for your confidential information over phone calls, emails, SMS, or any other form of communication. Always verify the authenticity of contacts and messages, and report any suspicious activity to HDFC customer support immediately. For enhanced security, use only official HDFC channels such as the HDFC website, app, or customer care number to access your account information or complete transactions.

FAQs

What is the HDFC Bank Credit Card Customer Care Toll-Free Number?

The HDFC Bank Credit Card Customer Care Toll-Free Number is 1860 267 6161 / 1800 202 6161. It is available 24x7 for all credit card-related queries and support.

Is HDFC Credit Card Customer Care available 24x7?

Yes, HDFC provides 24x7 support through its toll-free number, ensuring you can get assistance any time of the day or night.

How can I block my HDFC credit card if it’s lost or stolen?

You can block your HDFC credit card by calling the HDFC Credit Card Customer Care Toll-Free Number 24x7 or by logging into your HDFC Net Banking account and navigating to the credit card section.

Can I reach HDFC Credit Card Customer Care via WhatsApp?

Currently, HDFC does not provide customer care support for credit card queries via WhatsApp. For assistance, use the HDFC Bank Credit Card Customer Care Toll-Free Number or email.

What details should I provide when calling HDFC Credit Card Customer Care?

When you call HDFC Credit Card Customer Care, keep your registered mobile number, credit card last four digits, and personal ID details handy for identity verification.

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