How to Change Credit Card Mobile Number, Address & Email ID: Step by Step Guide

There may be various reasons owing to which you might have to change your mobile number or residence. If you do so, you will have to get your address changed on all your financial tools and other documents, including your credit card.

This is vital because credit card issuing companies/banks stay in touch with their customers on a regular basis via SMS, email, and/or post. To ensure that you are receiving all such documents and that none of your personal information gets leaked, it is important that you keep such information updated on all the portals regularly.

Here is a guide on how you can do so!

How to Change Credit Card Mobile Number?

You can change credit card mobile number using either of these methods-

  • Internet Banking
  • Visit the bank’s official website and log in to your account using your credentials
  • Click on ‘My Profile’ and select ‘Contacts’
  • Update your mobile number in this section and click on ‘Send OTP’
  • Enter the OTP that you would have received on your new mobile number
  • Confirm the OTP and click on ‘Submit’
  • Your mobile number will now be changed
  • Mobile Application
    • Login to the bank’s mobile application
    • Click on the ‘Menu’ option on the top corner of the screen
    • Go to ‘My profile’ and click on the ‘Edit’ option next to your mobile number
    • Enter your new mobile number and click on ‘Send OTP’
    • You will then receive an OTP on your new mobile number
    • Enter the OTP and click on ‘Submit’
  • Customer Care Service

You can connect with your bank’s customer service staff to change credit card mobile number. The contact details of your bank’s customer support team can be found easily on the bank’s official website.

  • Visiting the Branch

You can physically visit your bank’s branch to change credit card email id. You will be asked to fill out a form and submit a few required documents. Post this, your request will be processed.

How to Change Credit Card Address?

You can change your address on a credit card in either of the following ways-

  • Internet Banking

To edit/update your address on a credit card using the internet banking method, follow these steps-

  • Visit the bank’s official website and log in to your account using your credentials
  • Click on the ‘Services’ option and select ‘Contact details’
  • Under this tab, there will be an option to update your address
  • You will then be redirected to a new page, wherein you will be asked to fill the new address
  • Update all your details like the new address, city, PIN code, state, etc.
  • Once you have entered all these details, you will be asked to enter the Net secure code
  • After this, your request will be confirmed
Read More: Credit Card Fees & Charges That You Should Know About

Note that every bank has a slightly different process for changing the address. You might also be asked to add a few other documents while updating your address in order to prove your identity.

  • Mobile application

Nowadays, every bank has its own mobile application, which allows you to make transactions, check out information like monthly statements, due dates, etc. These mobile applications also allow you to make changes to your personal information. To change your address using a mobile application, follow these steps-

  • Log in to the mobile application by entering your application password/code
  • Click on ‘Menu’ and select ‘Support and Services’
  • Next, you need to click on ‘Insta services’ and click on ‘Update contact’
  • Click on ‘Update Communication Address/Permanent Adress’
  • Enter your new address click on ‘Agree’
  • Upload all the required documents and click on ‘Submit’
  • Customer Care Service

If you don’t find yourself comfortable with online banking services, then you may choose to go by the old-school way to change your address. Every bank has a customer support staff that assists you with all your needs through the telephone. You can find the customer care number on your bank’s official website and request them to change your address. You might have to follow the instructions as per their advice.

  • Visiting the branch

You can also visit the bank’s branch to change credit card address. By visiting the branch, you will have to ask one of the officials to provide you with the Customer Request Form (CRF). You can also find this form online. Next, you will need to fill out the form, submit a self-attested copy of your new address proof and that will be it. The bank officials will initiate your request and you will be notified about the status of the same.

How to Change Credit Card Email Id?

Learning how to change credit card email id is a fairly simple process. All you need to do is follow the below-specified steps using either of these methods-

  • Internet Banking
    • Visit the bank’s official website and log in to your account using your credentials
    • Click on ‘My Profile’ and select ‘Quick Contacts’
    • Update your email id in this section and click on ‘Send confirmation’
    • Click on the confirmation link that you would have received on your new email if
    • Confirm the link and click on ‘Ok’
    • This will change credit card email id associated with your account
  • Mobile Application
    • Login to the bank’s mobile application
    • Click on the ‘Menu’ option on the top corner of the screen
    • Go to ‘My profile’ and click on the ‘Edit’ option next to your email address
    • Enter your new email address
    • You will then receive an email containing the confirmation link
    • Click on the link to confirm your request
  • Customer Care Service

You can connect with your bank’s customer service staff to change credit card email id. You will be asked a few details about yourself. After sharing those details and required documents (if any), your request will be initiated. You can find the contact details of the customer care service staff of your bank on the bank’s official website.

  • Visiting the Branch

You can also visit your bank’s branch to change credit card email id. You will be asked to fill out a form and submit a few required documents. Post this, your request will be processed.

Documents Required to Change Credit Card Address

To change credit card address, you must furnish the following documents-

List of Documents Required to Change Credit Card Address
Valid Passport
Driver’s License
Voter’s Identity card
Aadhar card
PAN Card/Form 60
Utility Bills (Electricity Bill, Mobile Bill, Gas Bill, etc.)
Property receipt
NREGA-issued job card

FAQs
Can I change credit card mobile number offline?
Yes, you can change credit card mobile number offline by either visiting your bank’s branch physically or by connecting with their customer service staff via telephone.
How to change credit card email id?
You can easily change credit card email id on your account. You can do so by following either the online or the offline methods. You can use your bank’s mobile application or internet banking facilities to follow the online ways of changing your email address. Alternatively, you can also change your email address by contacting your bank’s customer service staff or by physically visiting the branch.
Can I present my rent agreement as proof of address change in my credit card?
Yes, you can present your rent agreement as proof to change credit card id.
How will I know if my address has been changed?
After the submission of your request, you will receive a notification from the bank via email/SMS/post informing you about the confirmation of your request.
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