banner

Want to remove a UPI ID from your Paytm account? Here's how you can delete or deactivate UPI IDs that you no longer need.

Understanding UPI ID Deletion

  • UPI IDs are linked to bank accounts. To delete a UPI ID, you need to delink the associated bank account.
  • Primary UPI ID: If you delete the bank account linked to your primary UPI ID, you'll need to set another one as primary.
  • Cannot delete all: At least one bank account and UPI ID must remain if you want to continue using UPI.

Steps to Delete/Delink a UPI ID

Option 1: Remove Bank Account (Deletes Associated UPI ID)

  1. Open the Paytm App.
  2. Tap on your profile icon at the top-left corner.
  3. Go to 'UPI & Payment Settings'.
  4. Tap on 'Bank Accounts' or 'Linked Accounts'.
  5. Select the bank account whose UPI ID you want to delete.
  6. Tap 'Remove' or 'Delink Bank Account'.
  7. Confirm the removal when prompted.
  8. The UPI ID associated with this account will be deactivated.

Option 2: Contact Support for Specific UPI ID Deletion

If you need to delete only the UPI ID without removing the bank account:

  1. Go to '24x7 Help' in the Paytm App.
  2. Search for 'Delete UPI ID' or similar.
  3. Raise a request with Paytm support.
  4. Provide the UPI ID you want to delete.

What Happens After Deletion

  • No More Payments: You cannot send or receive money using the deleted UPI ID.
  • Pending Transactions: Complete all pending transactions before deleting.
  • Re-creation: You can create a new UPI ID by linking a bank account again.

Important Considerations

  • Inform Contacts: Let people know who send you money regularly to this UPI ID.
  • Auto-debits: Cancel any mandates or auto-debits set up on this UPI ID.
  • Salary/Refunds: Update your UPI ID if it's used for receiving salary or refunds.

Deactivating UPI Completely

To stop using UPI on Paytm entirely:

  1. Remove all linked bank accounts.
  2. Or contact Paytm support to deactivate UPI on your account.

For more help, visit: Manage UPI Settings

Need Help? Get Your Issues Resolved Quickly

mailSend a Query to Customer Care