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If you accidentally double-recharge the same number on Paytm, rest assured that your payment is not wasted; for prepaid users, the benefits are queued by the operator, while postpaid payments are credited and adjusted in the next bill.

For Prepaid Numbers

In most cases of a duplicate prepaid recharge, the money is not lost. Instead, the benefits are often queued up by the mobile operator.

For prepaid numbers, the recharge simply adds up. The second recharge plan you purchased is automatically queued by your mobile operator and will activate as soon as your current plan expires.

If you did a talktime or data top-up instead of a full plan, the balance will just be added to your existing amount. Your money is not wasted; the benefits are simply lined up for you to use.

For Postpaid Numbers

For postpaid numbers, Paytm usually prevents a second payment. If you try to pay a bill that has already been settled, the app will likely show a message indicating that the bill has been paid, stopping a duplicate transaction from occurring.

A quick note: In the rare event that a duplicate payment does go through, the extra amount will be credited to your account. This will then be automatically adjusted in your next month's bill, meaning you will have less to pay next time.

Read: How to Do Mobile Recharge on Paytm?

Can You Get a Refund?

Generally, successful recharges are non-refundable. Once a transaction is confirmed by your mobile operator, Paytm cannot reverse it because the service has been delivered or queued. Refunds are only processed automatically by Paytm if a recharge attempt fails.

What Should You Do?

Your Paytm order history will have the details of both successful transactions. For any specific questions about how your queued plan will work, it's best to contact your mobile operator's customer support.

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