Can I Cancel a Successful Recharge?

The short answer is: Generally, NO.

No, you generally cannot cancel or reverse a successful mobile or DTH recharge done on Paytm.

Why Cancellation is Not Possible

• Instant & Irreversible: Recharges are processed instantly by the telecom or service provider upon successful payment. Once the value is credited to the number or DTH ID, Paytm has no system control to retract the service from the provider's end.

Key Scenarios & Action Steps

1. Successful to Correct Number:

• Status: Successful
• Result: Transaction is Complete and final. No action required or possible.

2. Successful but Wrong Number/ID:

• Status: Successful
• Result: Irreversible by Paytm. Paytm cannot retrieve the credit. Your only option is to contact the respective Service Provider (Telecom/DTH) immediately and request a reversal, though this is rarely successful.

3. When a Refund is Possible:

• Status: Failed or Pending
• Result: A refund will only be processed automatically if the transaction Fails or remains Pending due to a technical error (e.g., system failure). In this case, the debited amount is usually reversed to your source within 3-7 working days.

How to Check Status

Always verify the final status of your transaction in the 'Balance & History' section of the Paytm app. Only failed or pending transactions are eligible for an automatic refund.

Read: Refund Process in UPI – Meaning & Timeline