UPI

Where can I complain about a UPI transaction?

To complain about a UPI transaction, first use the Raise a Dispute feature within your UPI app. If the issue remains unresolved, follow these steps:
  • Contact your bank's customer support or visit a branch immediately.
  • File a formal complaint on the NPCI official website through the Dispute Redressal Mechanism.
  • For fraudulent transactions, call the National Cyber Crime Helpline at 1930 or visit cybercrime.gov.in.
  • Escalate the matter to the RBI Ombudsman if your bank does not provide a resolution within thirty days.

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