How to complain about a UPI transaction?

To complain about a UPI transaction, follow these steps:

• Raise a dispute directly in your UPI app's transaction history or help section.
• Contact your bank's customer support with the transaction ID for further assistance.
• File a formal complaint on the NPCI Dispute Redressal Mechanism portal if the issue remains unresolved after 3 to 5 days.
• Escalate to the RBI Banking Ombudsman if you do not receive a satisfactory resolution within 30 days.

For immediate support, you can also call the NPCI toll-free helpline at 1800-120-1740.