To freeze your bank account, you should immediately contact your bank’s customer service or visit your home branch. You can request a temporary freeze if you suspect fraudulent activity, unauthorized transactions, or identity theft.
Common methods to initiate a freeze include:
- Calling the bank's 24/7 fraud helpline or customer care number
- Using the 'Block' or 'Freeze' feature available in your bank’s official mobile app or net banking portal
- Submitting a written request at your bank branch with valid ID proof
Banks may also freeze accounts due to regulatory requirements, such as pending KYC or court orders.