Why Is the GST Portal Not Working? 5 Common Reasons

byDilip PrasadJuly 24, 2024
Why Is the GST Portal Not Working? 5 Common Reasons

You may want to access the GST site for filing tax returns or making tax-related queries, but are you encountering frequent errors on the GST website? This may be frustrating and can hamper the tax return filing process by expanding the estimated time limit. 

This blog will help you with the reasons why the GST website is not working and what can you do about it. 

Why Is the GST Website Not Working Today?

Following are some relevant reasons why the GST website is not working.

  1. Server Issues: One of the most recurring issues is related to servers. The official website of GST holds data in a large size which sometimes could lead to server issues and hence the website could go offline for some time. 
  2. Maintenance: Due to updates of the website banners, fixation of bugs and routine maintenance, the website may undergo maintenance time-to-time and you’ll face errors while registering or logging in.
  3. Cookies or cache: Clearing all cookies might help you access the portal. 
  4. Browser compatibility: Maybe the browser connected to your device is not compatible. Try changing your browser to use the GST website.
  5. Internet connectivity: Another reason could be issues with internet speed and stability. Browse the website once you have a stable internet connection to avoid delay in the process.

    What Can You Do to Resolve Errors on the GST Website?

    If it’s not an internal backend error on the website, you can try resolving the issue using below mentioned suggested steps.

    • Check server status: Refer to websites that can help you check server status of websites. Keep an eye on the GST server status to address the issues.
    • Restart the device: Try restarting the device you are using or else use a different device. It may help you in dealing with any errors or cookies on the page. 
    • Clear browser cookies and cache: Clearing the cookies and cache can quickly fix any issues related to the browser.
    • Wait for maintenance: Wait until the maintenance is done from the backend of the website. Usually, a banner on the extreme top or extreme bottom announces the expected time. 
    • Check internet connectivity: Check the internet connection and speed. Try restarting the router.

    The GST website could be used to perform various tax related activities and a delay in access due to any reason can be concerning. However, one can try the above stated resolutions and still, if the website does not work, wait until the maintenance is done. 

    Disclaimer: This blog is written to make it easy for readers to understand complicated processes. Some information and screenshots may be outdated as government processes can change anytime without notification. However, we try our best to keep our blogs updated and relevant.

    FAQs

    Why is my GST site not working?

    The GST website may not be working due to maintenance reasons, server issues, low connectivity or cookies and cache errors.

    What is the GST server error?

    A GST server error is when the website is temporarily unable to service requests due to a DNS failure or server overload.

    How do I reset my password on the GST portal?

    Click on www.gst.gov.in to visit the official GST portal. On the login page, you will find a button 'Forgot Password' as displayed below. You need to click that button to reset your password and enter a new one.

    Related News

    Received Income Tax Notice? Here’s Why

    The Income Tax department has sent an advisory to some taxpayers over the mismatch between disclosures in the ITR filed by them and information as received from the reporting entity. The entities include banks, financial institutions, stock market players, mutual funds, and property registrars etc.
    News Post: December 27, 2023

    You May Also Like