How to Set Up Hello UPI on Your Phone: Step-by-Step Guide

byPaytm Editorial TeamNovember 17, 2025
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This guide provides a straightforward process to set up Hello UPI on your phone, linking your bank account and creating your unique UPI ID for seamless transactions.

Welcome to the exciting world of digital payments! If you’re looking for a simple, secure, and speedy way to manage your money directly from your phone, Hello UPI is a fantastic choice. This guide will walk you through every step of setting it up, ensuring you can start making payments with confidence and ease.

What is Hello UPI?

Imagine being able to send or receive money instantly, any time of day or night, using just your phone. That’s exactly what Hello UPI allows you to do. It’s a powerful system that connects your bank account to a mobile application, making transactions incredibly straightforward.

Understanding Digital Payments in India

In India, digital payments have become a very popular way to handle money. Instead of using physical cash or cards for every purchase, people are increasingly choosing digital methods. This shift makes everyday transactions quicker and often safer. Hello UPI is a key part of this digital revolution, allowing millions of people to pay for things like groceries, school fees, or even split bills with friends, all from their phones. It’s built on a robust system designed to handle many transactions securely.

Why Use Hello UPI? The Benefits for You

Using Hello UPI offers many great advantages:

  • Instant Payments: Money moves between accounts almost immediately, 24 hours a day, 7 days a week, even on holidays.
  • Simplicity: You don’t need to remember complicated bank account numbers or IFSC codes. A simple ID or phone number is often all you need.
  • Security: Your transactions are protected with multiple layers of security, including a personal PIN that only you know.
  • Convenience: Pay for almost anything, anywhere, directly from your smartphone. No need to carry a wallet full of cash or multiple cards.
  • Always Available: Whether you’re at a shop, paying a friend, or settling a bill, Hello UPI is ready to go whenever you are.

What You Need Before You Start

Before you begin setting up Hello UPI, you’ll need a few important things ready. Having these prepared will make the process much smoother.

  • Your Smartphone and Internet Connection: You’ll need a smartphone (either Android or Apple iOS) with a working internet connection (Wi-Fi or mobile data) to download the app and make transactions.
  • A Bank Account in Your Name: Hello UPI links directly to your bank account. Make sure you have an active bank account with a reputable bank.
  • Your Mobile Number Linked to Your Bank Account: This is very important! The phone number you use for Hello UPI must be the exact same number that is registered with your bank account. This is how the system verifies your identity and links your account securely.
  • Your Bank Debit Card: You’ll need your debit card (the one linked to your bank account) to create your secure Hello UPI PIN. Have it handy when you reach that step.

Choosing and Installing Your Hello UPI App

The first step is to get the right application on your phone.

Finding a Reliable App on Your App Store

There are many applications that support Hello UPI. When choosing one, it’s best to look for apps provided by your own bank or other well-known and trusted providers. You can find these apps on your phone’s official app store (like Google Play Store for Android or Apple App Store for iPhones). Always be careful and check the developer’s name to ensure it’s legitimate.

Downloading and Opening the App Safely

Once you’ve chosen a reliable app, simply tap “Install” or “Get” to download it. After it’s installed, open the app. You might see a welcome screen or a request for certain permissions.

Verifying Your Mobile Number

This is a crucial security step to ensure that you are the rightful owner of the bank account.

Allowing SMS Permissions

When you first open the app, it will likely ask for permission to send and read SMS messages. You must allow this. The app needs to send a special SMS from your registered mobile number to your bank to verify your identity. This SMS might incur a small charge, similar to a regular text message.

Confirming Your Phone Number

After allowing SMS permissions, the app will usually detect your registered mobile number automatically. It will then send a verification SMS. Once this is done, your phone number will be confirmed, linking it securely to the Hello UPI system. If you have a dual SIM phone, make sure you select the SIM card with the number linked to your bank account.

Linking Your Bank Account to Hello UPI

Now that your phone number is verified, you can connect your bank account.

Selecting Your Bank from the List

The app will show you a list of banks that support Hello UPI. Find your bank from this list and select it.

Choosing the Correct Bank Account

If you have multiple accounts with the same bank linked to your mobile number, the app will display them. Simply choose the specific bank account you wish to use for Hello UPI transactions.

Creating Your Unique Hello UPI ID (VPA)

Your Hello UPI ID is like your unique address for receiving money.

What is a UPI ID and Why You Need One

A Hello UPI ID, also known as a Virtual Payment Address (VPA), is a unique identifier that removes the need to share your bank account number and IFSC code for every transaction. Instead, you can simply share your Hello UPI ID (e.g., yourname@bankname) to receive money. It makes sending and receiving money much simpler and more private.

How to Choose a Simple and Memorable ID

When creating your Hello UPI ID, try to choose something simple and easy to remember, perhaps using your name or a nickname followed by the bank’s identifier (which the app usually provides). For example, if your name is Alex, you might create “alexsmith@bank” or “alex.pay@bank”.

Setting Up Your Secure Hello UPI PIN

Your Hello UPI PIN is your secret key to authorise transactions.

Understanding Your UPI PIN

The Hello UPI PIN (Personal Identification Number) is a 4 or 6-digit secret code that you create. Every time you want to send money or approve a payment using Hello UPI, you will need to enter this PIN. It’s like the password for your digital wallet, ensuring only you can authorise payments from your account.

Using Your Debit Card Details to Set Your PIN

To set up your Hello UPI PIN, the app will ask for the last 6 digits of your debit card number and its expiry date. This is how the system verifies that you are the legitimate owner of the bank account and debit card. Once these details are entered, you will receive an One-Time Password (OTP) on your registered mobile number. Enter the OTP, and then you can set your new, secret Hello UPI PIN.

Keeping Your PIN a Secret

It is absolutely vital that you never share your Hello UPI PIN with anyone, not even bank staff or family members. Your PIN is your personal secret. No legitimate bank or financial service will ever ask you for your PIN.

Your First Hello UPI Transaction (Optional but Recommended)

Once everything is set up, it’s a good idea to try a small transaction to get comfortable.

Sending a Small Amount to a Friend or Family Member

To get started, you could send a very small amount, perhaps £1, to a trusted friend or family member who also uses Hello UPI. You can do this by entering their Hello UPI ID or their registered mobile number. This practice run helps you understand the process without any pressure.

Checking Your Transaction History

After your transaction, always check the “Transaction History” or “Passbook” section within your Hello UPI app. This will show you a record of all your payments, confirming that your money was sent successfully.

Keeping Your Hello UPI Safe and Sound

Security is paramount when dealing with digital payments.

Protecting Your UPI PIN

Always remember to keep your Hello UPI PIN secret. Do not write it down or share it with anyone. If you ever feel your PIN has been compromised, change it immediately through your Hello UPI app.

What to Do If You Change Your Phone

If you get a new phone, you will need to re-install your Hello UPI app and go through the setup process again. For security reasons, the app usually links to the device, so you cannot simply transfer it. You might need to de-register your account from the old phone if the option is available.

Being Aware of Scams

Unfortunately, scams exist. Always be cautious. Never share your OTP or Hello UPI PIN with anyone who calls or messages you, even if they claim to be from your bank or a government agency. Remember, you only need to enter your PIN when you are sending money, not when you are receiving it. If someone asks you to enter your PIN to “receive” money, it is a scam. Be smart, stay alert, and enjoy the convenience of Hello UPI!

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