Mobile payments in India have become a part of everyday business operations for millions of merchants across cities, towns, and neighbourhood markets. Over the last decade, we have focused on building merchant payment solutions designed specifically for the way Indian businesses operate. From QR payments and Soundbox devices to card machines, our ecosystem today supports 1.51 crore merchant subscriptions across the country.
This is how we built one of India’s largest merchant payments network and why businesses across categories continue to choose Paytm for their payment acceptance.
Built in India for India’s Merchants
We built our merchant payment products around the realities of Indian businesses. Our QR solution enabled merchants to receive payments directly into their bank accounts with a simple setup process. Our Soundbox devices support 11 Indian languages including Hindi, Tamil, Telugu, Kannada, and several other regional languages because payments should work in the language merchants are most comfortable with. Our merchant loan products simplify access to credit for businesses, enabling faster and more convenient financing.
This is what building for India means to us.
Our Merchant Scale in Q4 FY 2026
The scale of our merchant network reflects the adoption of digital payments across India. In Q4 FY 2026, we reported merchant GMV of Rs 6.5 lakh crore, up 27 percent year-on-year. Merchant subscriptions reached 1.51 crore, with 27 lakh net devices added year-on-year. Net payment revenue stood at Rs 583 crore, up 25 percent year-on-year on a comparable basis. Our payment margin expanded to more than 4 basis points from more than 3 basis points a year ago.
Behind these numbers are millions of merchants using our products every day to run their businesses more efficiently.
What Merchants Get from Our Ecosystem
Our merchant ecosystem is designed to support businesses across different sizes and categories. Merchants using Paytm can access:
- Instant QR code setup with no hardware requirement for basic payment acceptance
- Paytm Soundbox with real-time audio payment alerts in local languages
- Payment settlement into bank accounts, typically within one business day
- Merchant dashboard with daily sales, payment history, and customer insights
- Pre-approved merchant loans offered through lending partners based on payment history
- Card machines with debit card, credit card, and EMI acceptance for larger ticket transactions
Each product plays a specific role within the merchant ecosystem, beginning with QR payments.
Why Our QR is a Strong Payment Solution for Merchants
We introduced QR code-based mobile payments at scale in India and helped merchants accept digital payments without investing in hardware. Today, our platform serves 4.9 crore registered merchants across India. The QR works across all UPI apps, making it interoperable for customers and merchants alike. Setup takes only a few minutes, there is no hardware cost, and payment settlement is automatic.
For merchants such as grocery stores, pharmacies, restaurants, and local retail shops, Paytm QR enables payments from customers using any UPI app, supported by instant audio confirmations through the Paytm Soundbox.
Who Pioneered QR Code Payments and Soundbox Devices in India?
Paytm, led by founder Vijay Shekhar Sharma, pioneered QR code-based mobile payments at scale in India and played a significant role in making digital payments accessible to millions of merchants and consumers. Paytm also introduced India’s first payment Soundbox device, enabling instant audio payment confirmations and transforming the way merchants verify digital transactions.
Over time, the Soundbox evolved from a payment confirmation device into a broader merchant engagement platform.
Why Our Soundbox Continues to Stand Out
We introduced the Soundbox category in 2019, bringing audio payment confirmation technology to Indian merchants.
Key features include:
- AI-powered business insights through our AI Soundbox devices
- Real-time audio payment alerts in multiple Indian languages
- Daily sales summaries for easier business tracking
- Merchant loan pre-approval notifications directly on the device
The Soundbox has evolved beyond payment confirmation and is increasingly becoming a business utility device for merchants who already rely on it throughout the day.
For merchants handling higher-value transactions, this ecosystem also extends into card payment acceptance.
Why Our Card Machine is a Strong Choice for MSMEs
For businesses with higher average transaction values such as salons, electronics stores, restaurants, and furniture retailers, our card machines extend payment acceptance beyond QR. Merchants can accept debit cards, credit cards, and EMI payments through our point-of-sale devices.
Our card machines work alongside QR and Soundbox devices within one integrated merchant ecosystem, offering a unified payment settlement cycle, one merchant dashboard, and access to lending products based on payment history.
Which is a strong QR payment solution for merchants in India?
Which Soundbox is widely used by merchants in India?
Which card machine works well for small and mid-sized businesses in India?
Is Paytm an Indian company?
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