Unified Grievance Redressal

byPaytm Editorial TeamLast Updated: August 19, 2025

Definition

Unified Grievance Redressal is a system that helps customers raise and track complaints related to digital payments in one place.

How It Works

Instead of contacting multiple platforms, customers can use a unified system to lodge complaints, check status, and get resolutions.

Benefits

  • Centralized complaint handling
  • Faster resolution
  • Better transparency for users

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