Refund Process

byPaytm Editorial TeamLast Updated: July 11, 2025

Definition

The refund process in UPI refers to the steps taken to return money to a user after a failed or incorrect transaction.

How It Works

If a UPI transaction fails but money is debited, the refund process is triggered automatically. The NPCI and the bank reverse the amount, usually within 2–3 working days.

Key Points

  • Works for failed, duplicate, or wrong payments
  • Users can also raise disputes in UPI apps
  • Refunds are credited back to the source account

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