ICICI Credit Card Customer Care Number: Contact Information and Help Guide

byPriyanka JuyalLast Updated: November 12, 2024
Learn how to contact ICICI credit card customer care 24x7 using their toll-free number, email, or branch support. This guide provides all contact details for quick assistance with your ICICI credit card queries.

For ICICI credit card holders, getting support is quick and easy. Whether you want to check your credit card statement, report a lost card, or solve a payment issue, ICICI offers various customer care options. In this guide, we’ll provide all the important contact details, including the ICICI credit card customer care toll-free number, email ID, and even postal addresses. Let’s dive in!

1. ICICI Credit Card Customer Care Number

The ICICI credit card customer care number is one of the fastest ways to get help. Here are some important numbers you can use:

  • ICICI Credit Card Toll-Free Number (24×7): 1800-1080
  • Domestic Customers Traveling Overseas: +91-22-3366-7777

These numbers connect you to ICICI’s customer service representatives who can help with queries like credit card balance checks, card blocking, and payment updates.

2. ICICI Credit Card Customer Care Email ID

If you prefer to write an email, you can reach ICICI credit card customer service via their dedicated email address for credit card-related questions:

Send your query, and an ICICI representative will reply within a few business days. Be sure to include your credit card number (only the last four digits for security), your registered mobile number, and any other necessary details.

3. ICICI Bank Postal Address for Credit Card Queries

For customers who wish to contact ICICI via post, here is the official mailing address:

ICICI Bank Limited

ICICI Phone Banking Center, ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally, Hyderabad – 500032.

Ensure you include your contact details and a detailed description of your query. Sending a letter is ideal for non-urgent issues.

4. Other Ways to Reach ICICI Credit Card Customer Care

4.1 ICICI Bank Branch

Visit your nearest ICICI Bank branch if you prefer in-person assistance. The bank staff can help resolve any credit card issues you have.

4.2 ICICI Bank Mobile App

The ICICI mobile app lets you access your credit card information, track spending, make payments, and manage your account without needing to call.

4.3 ICICI Chat Support

You can also use ICICI’s online chat support for instant responses to your questions. This option is available on the ICICI Bank website.

5. Quick Tips for Contacting ICICI Credit Card Customer Care

  • Keep Your Card Handy: Have your credit card number ready (only the last 4 digits if you’re calling).
  • Registered Mobile Number: Use the phone number linked to your account to get faster service.
  • Prepare Necessary Details: For email or postal queries, include your full name, address, and details about your issue.

Conclusion: With multiple ways to reach out, ICICI ensures customers can get support quickly and easily. Whether you need to call the ICICI credit card customer care contact no, email, or visit a branch, this guide gives you all the details to connect with ICICI’s credit card customer care team.

Note: To protect your account and personal information, never share sensitive details such as your OTP (One-Time Password), PIN, passwords, or any other personal identification details with anyone, including individuals claiming to be from ICICI. ICICI representatives will never ask for your confidential information over phone calls, emails, SMS, or any other form of communication. Always verify the authenticity of contacts and messages, and report any suspicious activity to ICICI customer support immediately. For enhanced security, use only official ICICI channels such as the ICICI website, app, or customer care number to access your account information or complete transactions.

FAQs

What is the toll-free number for ICICI credit card customer care?

ICICI’s credit card toll-free number is 1800-1080, available 24x7.

Is there a special number for lost or stolen ICICI credit cards?

Yes, you can call 1800-1080 right away to report a lost or stolen card.

Can I email ICICI Bank for credit card support?

Yes, send your queries to [email protected] for email support.

Where do I send postal queries for my ICICI credit card?

You can mail queries to ICICI Bank Towers, Bandra-Kurla Complex, Mumbai - 400 051, India.

Is ICICI credit card customer care available 24 hours a day?

Yes, ICICI provides ICICI credit card customer care 24x7 support through their toll-free helpline and other services.

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