VI Customer Care Contact Information: Helpline Numbers & Support Options

byDilip PrasadLast Updated: December 9, 2024
Customer Care

Understanding how to contact VI customer service is essential for resolving issues related to your VI mobile or broadband services. Whether you are a prepaid or postpaid user, VI offers multiple ways to get assistance.

VI Customer Care/Helpline Number Contact Information

  • VI customer care number for general enquiries and requests: Dial 199 from your VI mobile number. 
  • VI helpline number for customer complaints: Dial 198 from your Vi mobile number
  • VI postpaid helpline number for general enquiries: Postpaid users can call 199 for any postpaid-specific queries.
  • VI prepaid helpline number for general enquiries: Prepaid users can call 199 for any postpaid-specific queries.

Other Ways to Reach VI Customer Support

VI Customer Care Mobile Number (WhatsApp)

  • You can now reach out to VI customer care number WhatsApp at 96 542 97 000 for updates, best offers, and more.

VI Customer Care Email

  • For non-urgent matters, you can email [email protected]. Make sure to mention your registered mobile number in the subject line.

Additional VI Customer Service Details

Mobile Number Portability (MNP) Helpline

  • If you wish to port your number, call 18001234567, which is the Mobile Number Portability Helpline.

Other Helplines

  • VAS Deactivation: Call 155223
  • Do Not Disturb Registration: Call 1909
  • Data Activation/Deactivation: Call 1925
  • Televerification: Call 59059

Contact Service Number

VI Circle Office Address

Complaints & Request Status

To track your complaints & request status visit the official website and fill the form.

Conclusion: For any queries or issues with your VI services, these customer care numbers for VI SIM are your go-to resources. Don’t hesitate to use their multiple communication channels to get the assistance you need quickly.

For More details and update customer care numbers visit their official website.

FAQs

What is the VI customer care number?

The VI customer care number is 199 for general inquiries and 198 for complaints.

What is the VI prepaid customer care number?

For prepaid users, the customer care number is 199.

Does VI have a customer care number on WhatsApp?

Yes, VI customer care can be contacted via WhatsApp at 9654297000.

How can I reach VI customer support for assistance?

You can contact VI customer support through their helpline numbers, WhatsApp, or email at [email protected].

What is the VI postpaid helpline number?

The postpaid helpline number for VI users is 199.

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