We through our AI-powered travel booking app, Paytm Checkin, have introduced a ₹99 flight cancellation feature that allows users to cancel eligible flight bookings and receive a full refund. The feature is designed to support travellers during ongoing flight disruptions by offering a clear and affordable cancellation mechanism at the time of booking.
Available as an opt-in at the time of ticket purchase on the Paytm Checkin app, the ₹99 flight cancellation applies to eligible flight bookings and provides customers with upfront cancellation coverage. This enables travellers to factor flexibility into their travel plans while booking across domestic and international routes.
Alongside the cancellation feature, Paytm Checkin is offering flat discounts to support holiday and honeymoon travel. Newlyweds can avail a flat 12 percent discount on select domestic honeymoon destinations including Goa, Manali, Andaman, Udaipur, Munnar and Kashmir using the promo code HONEYMOON. For international honeymoon travel, users can avail a flat 10 percent discount on select destinations including Bali, Thailand, Maldives, Singapore, Sri Lanka, Vietnam and Dubai using the promo code LOVECATION.
To further support travel planning, Paytm Checkin offers AI-powered personalised itineraries that recommend local experiences, activities and food trails. These tools are aimed at helping travellers discover destination-specific experiences while planning end-to-end trips with greater clarity.
The app also enhances value for travellers through zero convenience fees, transparent pricing and additional savings via the ₹249 Travel Pass, which provides extra discounts across flights and hotels. Complementary services such as real-time flight updates, Ticket Assure for train bookings and Paytm Assured for bus travel help create a more predictable and reliable travel experience.
“We understand that flexibility is important for travellers. Our focus is on offering clear and affordable cancellation options that help customers recover their booking value when plans do not go as expected,” said Paytm Checkin spokesperson.
Recently launched, Paytm Checkin brings together flight, train, bus and metro bookings on a single platform through an AI-powered and conversational booking experience. With features such as zero convenience fees, curated itineraries, real-time updates and built-in flexibility across bookings, the app aims to simplify travel planning and deliver a more transparent booking experience.
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