Possible Reasons for Card Purchase Failure

The most likely causes for a failed Debit or Credit Card transaction are:

• Security Failure: Incorrect CVV, Expiry Date, or a wrong/delayed entry of the OTP (One-Time Password)/ PIN.
• Bank Restrictions: Exceeding the daily/monthly transaction limit, or the bank has temporarily blocked the card for security or unusual activity.
• Insufficient Funds: The linked Debit Card account lacks the necessary balance for the purchase.
• System Conflict: A previous purchase attempt is stuck in a pending state, rejecting the new transaction.
• Network Glitch: A temporary server issue or timeout on the Paytm platform, the bank's system, or the voucher partner's network.

What You Should Do

• Verify Details: Re-attempt the purchase, carefully checking the card details and entering the OTP immediately.
• Check Bank Limits: Contact your bank to confirm the card's status and your daily transaction limits.
• Alternative Payment: Try using a different Debit/Credit Card or switch to UPI.
• Contact Support: Note the failed transaction ID and reach out to Paytm Help & Support.