Most personal Unified Payment Interface (UPI) transactions remain free of charge for individual users, according to guidelines from NPCI and the RBI. This includes peer-to-peer and bank-to-bank transfers. However, transactions above ₹2,000 made through Prepaid Payment Instruments (PPIs) are subject to an interchange fee, which is paid by the merchant, not the customer. Using UPI on platforms like Paytm is also free for users.
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