UPI

How to register a complaint for a UPI transaction?

To register a complaint for a UPI transaction, follow these steps:
  • Raise a dispute directly within your UPI app by selecting the specific transaction and using the Help or Report a problem option.
  • Contact your bank's customer support immediately with the transaction ID and details if the app does not resolve the issue.
  • Escalate the matter to the NPCI through its Dispute Redressal Mechanism on the official website if needed.
  • As a last resort, reach out to the RBI's Banking Ombudsman or the Ombudsman for Digital Complaints for unresolved grievances.

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